Guest User
January 8, 2023
Stayed on 24th Dec 2022 for 1 night with family. Pros( not many) 1. Staff behaviour and that is all. 2. Wifi worked well. 3. Location Cons: 1. The room was not at all well maintained and it was full of mosquitoes. 2. I was upset that after charging 10k per night we get 1 bottle water worth 20 rupees and cant have another. 3. No toiletries were given. We had to ask for it. 4. Poor quality and dirty towels given. We had to literally explain what is a clean towel. Replacements were given but the same condition prevailed. 5. The bed was terrible and two single beds were joined to make a double bed. 6. The tables were granite tables which cannot be moved. 7. There was only 1 tube and 1 table lamp which was not enough lighting. No night lamps provided. 8. The entrance and exit corridor was way too narrow and difficult to move. This info should have been provided on the website. 9. There was no lift and high stairs. Another missing info. 10. Bathroom has no tap in bath area. 11. Bucket and mug were dirty, we did not even get replacements. 12. The bathroom ambience was of poor taste with a very small basin and if you put some water using bucket while bathing, the water comes out into the room. 13. The side table was wobbly and unusable. 14. There was no cabinets, wardrobes or lockers provided in the room. 15. Breakfast had a poor menu and just average taste. I can continue on and on.... I paid 10k for a room which was not more than 1k in value. I feel cheated and looted. Information was deliberately not provided on the website and misleading images are given to attract customers. When raised concern with Treebo support, they treated me like a beggar and wanted to refund 500 rupees. Never booking any hotels with Treebo.