Holiday Inn Resort Vanuatu Reviews

The hotel is obviously quite old, but it is very clean, has all the basic facilities, and the service is very friendly. It is considered a very good hotel in Port Vila.

The hotel does not have an elevator. In addition to the swimming pool, the hotel has no beach and cannot swim. Room facilities are OK. The location of the hotel is relatively remote, and there are no shops or restaurants within a ten-minute walk.

Musty smell, good environment

One of the better hotels in Port Vila. There is wifi, and the service in the restaurant is good. There is a large area of grass, trees, and sailboat harbor in front. It is a satisfactory stay, but you must pay attention to the number of people staying in the reservation, otherwise you will be charged extra and it is not cheap.

The hotel environment is good👍, the room is clean, and the service attitude is good

Very damp bed

Mayank at the reception was very knowledgeable and courteous, the dining was a repeated meals for the 7 days if there was a different menu at least every 3 days would be welcome, I even enjoyed the music at the lobby bar great music

I enjoyed staying at your property, as always. Been staying with your property. Only wish you would put back the Chocolate Brownie with Vanila Ice Cream. The Chocolate Fudge was hard and I did not enjoy it. do have more choices for desserts!

Twin-shared room with my beloved daughter as we dealt with the recent loss of a family member. Room was adequate, good space and configuration, in-room aircon and ceiling fan were a god-send. A few problems with door lock (fixed eventually). Hotel staff generally and restaurant staff in particular were fabulous, very caring and attentive. Alot of stairs so may not be ideal for those with mobility issues. Swimming pool was much appreciated too.

It was a lovely experience that created memories to hold on to. The hospitality and true care that staff had towards customers was heartwarming. Very beautiful resort and cleaned thorougly throughout. Thank you and hope to see you again soon

The local staff were always warm and friendly although some more training is required for customer facing staff, front of house staff. Pools were clean and well maintained but lagoon swimming was out of bounds. The food and beverage offerings are expensive although the quality is good - particularly breakfast buffet. The property has a lot of stairs to access pools and the beach on the lagoon has been created and not greatly functional. The accommodation wings are very dated . Bathrooms dont have extractors and fog up . Ultimately this property is best suited to families with young children and it seems to be a focus for them. Not really an adult destination as facilities and accommodation aren't up to that level. Spent 4 nights and overall enjoyed Vanuatu however we will try a different ' resort' next time.

It was a really good family friendly property. The staff are attentive to detail and very friendly.

Customer service has been the best holiday inn could ever provide. Special thanks to Mayank , Bradley , Jane and all staff at the breakfast restaurant. It has been extra pleasure staying at hiday inn vanuatu

A little inconvenient to get from the hotel to the city center