Grand Hotel & Casino Reviews

This hotel is very nice and the people is very good service. Perfect location is perfect.

Amazing stay, highly recommend and Trip are excellent

Our check-in was somewhat a bit delayed due to no reservation. The gentleman who served us, Willie, was fantastic. He was able to accommodate us after looking into the booking and requested we discuss the matter with the reservations team the next day. After dealing with my booking agent very early the next morning, we were able to sort the issue out. Apart from the cigarette smell as soon as you enter the hotel lobby and the stench in the lifts, the hotel is perfectly situated in the main town with a couple minutes walk to the ever-bustling market. The room offers splendid views of the waterfront which was absolutely breath taking. I was very impressed with the room especially the cleanliness. If the hotel can somewhat separate the entrance to the hotel and the ****** from the hotel lobby, this will surely lift 'first impression' image of the hotel.

Cleaning is timely, the environment is good, the front desk service is good, the pier is close and a bit noisy, the transportation is convenient, the sea view is beautiful, eating is also convenient, in the city

The hotel has a swimming pool and the most famous local entertainment venue. Because the climate is hot in summer, the lobby and rooms are fully air-conditioned and very comfortable. The hotel security guard is at the lobby door 24 hours a day to welcome guests. Free WIFI, very fast. Great! Will come next time~

City center, convenient transportation, nice scenery!

The facilities are complete and the service attitude is very satisfactory. I will choose this hotel next time I come.

Generally speaking, it's good, just don't ask the hotel to call a taxi to the airport.

The location of the hotel is excellent, just in the city. It is very convenient to walk around the lake and travel by cruise ship. You can swim in the swimming pool downstairs, the water is very clean, and there is air conditioning in the room. There is a Chinese restaurant across the street. It's a good place to live if you come to the supermarket for the first time. By the way, there is a ferry downstairs. The waiters are also very enthusiastic ❤️

Business travel is very good, very close to the city.

Best location for business trips