Portland Hotels with Airport pickup service

April School vacation we planned a one night stay-cation at the Ramada. I should have known better, being that we live less than a few miles away from the Ramada. But, I unfortunately trusted the 3 star rating. We live near the Clarion hotel and we were looking for step up from that hotel. We were looking a simple hotel that felt safe, clean, decent food, and had a pool. The Ramada failed on all fronts! The only good thing about this hotel is the exceptionally patient staff behind the front desk. This staff has an incredibly hard job. While trying to perform their jobs, they are constantly monitoring unwelcome guests and guest who have been served far too much alcohol at their bar and restaurant. This creates a unsafe space for hotel employees and guests. We were a party of three one adult and two children under the age of 10. My children both expressed feeling unsafe while we were outside of our room. One of many incidents included a very intoxicated man who was a hotel guest at their bar. He came towards us calling my children his children and walked right into a wall, and fell down right in front of them. They have never knowingly seen a drunk person. Now thanks to our stay at the Ramada they have. This was one of many experiences we had that led us to feel unsafe outside of our room. In our room there was a pubic hair on the ice bucket tray. The rooms are dingy and bathrooms feel very worn in and dirty. We made sure our doors were bolted and secure. The doors felt secure with the exception of the patio door but we were on the 3rd floor. We did have dinner at the Seasons restaurant. Skip the food and get dessert. The desserts were really good. The mozzarella sticks we ordered only one actually had cheese in it. The tater tots were freezer burned and you could taste that even though they were smothered in cheese. Finally the pool and hot tubs. Algae around the pool platform allows for an extra slippery surface and of course fungus. The hot tubs were very cloudy and felt a layer of slime on our skin after being in them. The pool lining is lifted in many areas and has a ring of dirt around the interior edges. In the early morning we found a non guest using the pool area to bath. Next time we are looking for a average hotel for a stay-cation that feels safe, clean, decent food and a pool we will choose the Clarion near our house. Or perhaps we will splurge and get a good quality hotel elsewhere in town.

We stayed one night before flying home after a family event. We ran out of wipes for the 1 year old and the staff put our Uber CVS order in the room for us. They also provided a travel crib. Then, my 5 year old started vomiting in the middle of the night and the front desk staff provided us with extra linens not once, but TWICE. The service from start to finish was amazing and I will definitely stay here again when visiting Portland. Oh yeah- rooms large and clean, good breakfast, great downtown location!

Not worth the money they charge. The gentleman at the front desk did not seem to like or know his job his job. He made errors at check in by. Hanging the wrong credit card, never sent luggage to the room and did not seem to care in the least each time we tried to get the situation rectified. At checkout we were mistakenly charged for a meal. There was total confusion on the hotels part to resolve. Spoke to the front desk manager at the time of checkout, called and spoke to Pat the front desk manager a few day later. He told me he would look into the charges and call me back that same day, he never returned my call. Call a few day later and asked for the hotel manager, Micheal, explained the situation about the incorrectly charged meal. He said he would look into it and call me it two days, he never returned the call as he said he would. Had to call the hotel again, no more than a week later. Spoke to another manager who said he figured out the issue and credited my credit card a few days earlier. Still have not seen the credit. Not impressed with the service at all. Anyone can make a mistake in a bill but it is how it is dealt with that determines the customers experience. The managers at this hotel don’t seem to understand customer service. Very surprising but true.

The young man and young lady at the front desk were SOOO helpful! Our room was great! We enjoyed our 10th anniversary trip pass through very much!

Old star hotel, large room, very hygienic, free coffee, close to the airport, there is a gas station and convenience store at the door, it is very convenient to rent a car.

Breakfast is a typical American motel breakfast with sausages, bacon, yoghurt, juice, and coffee. The room was tidy, there was no microwave in the fridge, two beds, only one stool. There are enough parking spaces. Nearby is the Hannaford supermarket.

Just a few minutes from downtown Portland at very reasonable rate. Very clean and in excellent condition. Self serve breakfast (no pre-packaged bag). Staff was efficient, friendly and helpful. Gave accurate and useful information about the area. Staff took initiative to see something and respond quickly. One morning the desk clerk noticed that dining room was filling and guests were looking at outside patio. He immediately went out to patio and wiped down tables and chairs so guests would be comfortable.

The location of the hotel is very good, it is very convenient to eat and shop. The hotel also has its own car that can take guests to places within a mile of the nearby area. Hotel front desk service is especially good.

Health, good service, close to the airport, there is a drop-off service. Even if there is a hotel at 6 o'clock in the morning, the guest will also drop off the plane.

Nice hotel