Almada Wine House

We chose it for peace and quiet. Instead we got two sleeples nights while some young party goers from another country stomped on the floor, moved beds around that rattled the entire floor and partied into the early hours. On the first night went up to them and asked them to stop the noise as we were tryingto sleep in the floor below. They said they would but they did not and we only went to sleep exhausted at 1:30am. The next night at 2am I did call the night manager who said he would take time to travel to the place which has no reception in the evenings (which we did not know about). It was only about 2:30am that he arrived and seemed to have finally warned the young people to stop their noise. We informed the managment that we hardly slept a full night sleep for two nights and got just a brief apology. We were also informed that the management did not have the email of the partygoers as their booking had been done through a third party. So we were in a highly prized place where there is no management and no immediate way to assist if the noise becomes intolerable but we have to wait until someone from elsewhere in town turns up to stop the noise. We would advise to avoid this place as it is potentially a place where one can be trapped without any instant assistance.

Excellent location, decoration, equipment, good treatment from the receptionists. Very big and comfortable. But I chose to pay upon arrival so that they would not charge me taxes on my credit card and they decided unilaterally without prior notice 7 days before arriving to charge me the entire stay. When I made the claim, their response was that due to "internal policy" they could do so, generating unforeseen expenses for me. The wifi is not the best, it cuts off after 10 minutes and you need to reconnect. They provide complimentary water and wine, which is greatly appreciated and I would choose them again if they didn't charge my credit card without consulting me.

Awesome stay. Staff are very friendly. The hotel is accessible to all - tourist sites, stores, souvenir shops and plazas. Will surely recommend this one.

Great location, plenty of bars/restaurants nearby, easy access to the Old Town etc. and the excellent nearby market. Had a great meal at one of the restaurants on the first floor of the market. Front of house was superb, explaining in great detail where to go/not to go, all set out on the map. Extremely friendly at all times.

Exceptional staff

Cosy and close to city centre.