Hotel Premium Porto Downtown

Hotel Premium Porto Downtown Reviews

Hotel Premium Porto Downtown

Av. de Rodrigues de Freitas 427, Porto, Porto District 4000-423, PortugalView hotel details
Hotel Premium Porto Downtown
Hotel Premium Porto DowntownHotel Premium Porto DowntownHotel Premium Porto Downtown
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Guest Reviews of Hotel Premium Porto Downtown

8.8/10
Very good
154 reviews
Verified reviews
Location8.9
Amenities8.3
Service9.1
Cleanliness8.9
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All reviews(154)
Positive reviews(147)
Reviews with photos/video(21)
Great service(50)
Delicious breakfast(19)
Convenient location(15)
Located downtown(13)
Great value for money(10)
Loved the view(9)
Large rooms(9)
Comfortable bed(7)
Negative reviews(7)
kandikills
Double Room
Stayed in Oct 2025
Solo traveler
10 reviews
10/10
Outstanding
Posted on Nov 7, 2025
Really convenient location, good breakfast on their incredible rooftop overlooking the city!! The beds are really really comfortable and the staff is kind and available. Outstanding experience overall!
Response from Property: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Guest User
Double Room
Stayed in Sep 2025
Traveling with friends
18 reviews
10/10
Outstanding
Posted on Nov 11, 2025
Clean and big rooms. Location is good. The breakfast is nice
Response from Property: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Guest User
Double Room
Stayed in Jan 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on May 21, 2026
The hotel's location is convenient with easy access to transportation. The hygiene was good, and the food was delicious. The service attitude was also great.
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Guest User
Double Room
Stayed in Jan 2026
Family
4 reviews
9.5/10
Amazing
Posted on Feb 12, 2026
Nice hotel. We were there for their rooftop bar but as it was rainy season, rooftop were not useful. But the room and location were excellent choic
Response from Property: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Guest User
Double Room
Stayed in Feb 2026
Couple
13 reviews
9.0/10
Great
Posted on Mar 29, 2026
The hotel with reasonable price but excellent service staff. Strongly recommended.
Response from Property: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Guest User
Executive Single Room
Stayed in May 2026
Solo traveler
2 reviews
4.0/10
Posted on Jun 4, 2026
It shouldn’t be a four star hotel. Not up to that standard
Guest User
Double Room
Stayed in Mar 2026
Couple
9 reviews
9.0/10
Great
Posted on May 5, 2026
The breakfast is good enough. The staffs are very nice and kind.
Response from Property: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. Our Guest's opinion is very important for us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
Guest User
Double Room
Stayed in Dec 2025
Couple
5 reviews
5.5/10
Posted on Jan 11, 2026
Very average hotel. The room was small and basic. The location is good though, many attractions are within walking distance. Parking is 15 euros per day.
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Response from Property: Dear Guest,We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on your comment, we are very glad to see you have enjoyed your stay with us but that your final score was low due to some concerns you have encountered during your stay, and we would like to deeply apologize for it. We do understand that you have not fully enjoyed our rooms, and we regret that you didn't find it to match your expectations.On the other hand, we appreciate your kind words towards our location and it makes us very happy that you have enjoyed our services.We will report and analyze the concerns you have brought to our attention in order to improve our service and increase the satisfaction of all our guests. We would also like to take this opportunity to once again apologize on behalf of the entire team at Hotel Porto Premium Downtown for the less positive impact you may have had in your experience. We do hope that you will give us the chance to improve your experience in your next visit. Warmest regards,Hotel Premium Porto Downtown Team
Guest User
Double Room
Stayed in Dec 2025
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Jan 5, 2026
The Hotel has a very good location. Walking distance to all the spots in the city center. Also close to many restaurants at walking distance. The WiFi could have been better.
Response from Property: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Calderon
Single Room
Stayed in Nov 2025
Solo traveler
70 reviews
10/10
Outstanding
Posted on Dec 29, 2025
The room was clean and tidy, and it's within a 15-minute walk to all the main attractions.
Original textTranslated by Google
Response from Property: Dear CalderonWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Guest User
Double Room
Stayed in Oct 2025
Couple
2 reviews
7.0/10
Posted on Nov 20, 2025
The room was big, clean. There was no possibility to change temperature of the room, there was quite cold. Not a big offer of food at the breakfast, but it was ok. I could also hear the neighbors what was terrible during night. For me should be 3 stars
Response from Property: Dear guest,We would like to thank you in advance for taking the time to share your opinion about your most recent experience at the Hotel Premium Porto Downtown. Based on your comment, we can see that you enjoyed your stay with us, but that your final score was a little low. We apologize for the problem with the air conditioning that you encountered during your stay. Our air conditioning has a general system, we are sorry that it caused you inconvenienceWe work continuously to offer the best experience to our guests. With this in mind, we will report and analyze all the problems you have presented to us in order to improve our service and increase the satisfaction of all our guests. We would also like to take this opportunity to once again apologize on behalf of the entire team for the less positive impact that your experience may have had.Once again, the Premium Porto Downtown team thanks you for your feedback and we hope that you will give us the opportunity to improve your experience on your next visit.Regards,Premium Porto Downtown Team
Guest User
Double Room
Stayed in Oct 2025
Couple
7 reviews
7.0/10
Posted on Nov 17, 2025
Good location.  Good spread of food for breakfast.  Reception staff are courteous.  Room is dated. Air-con cannot be adjusted to warm.  Bathroom exhaust not working resulting in the dampness through. Showering in bathtub resulted in water splashing on floor as the shower partition is not effective. The hairdryer needs to be replaced as the auto shutoff comes on too quickly.  The inner bottom of bathroom door has rotted.  Time to renovate and refresh the room and bathroom if you wish to command a “Premium Hotel” status.
Response from Property: Dear Guest,We would like to thank you in advance for taking the time to share your opinion on your most recent experience at the Hotel Premium Porto Downtown. Based on your comment, we can see that you enjoyed your stay with us but that your final score was a little low. We apologize for the maintenance concern you have encountered during your stay. We carry out preventive maintenance in all the hotel so that these types of concerns do not impact our guests' stay, but unfortunately we weren't able to meet your expectations. We are continuously working to offer the best experience to our guests. With this in mind, we will report and analyze all the concerns you have brought to our attention in order to improve our service and increase the satisfaction of all our guests. We would also like to take this opportunity to once again apologize on behalf of the entire team for the less positive impact you may have had in your experience.Once again, the Premium Porto Downtown team thanks you for your feedback and we do hope that you will give us the chance to improve your experience on your next visit.Warmest regards, Premium Porto Downtown Team
Guest User
Double Room
Stayed in Sep 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Nov 19, 2025
Good location, good price and nice staff we love this hotel so much if we will be back , we will choose thos hotel again
Response from Property: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Guest User
Double Room
Stayed in Aug 2025
Traveling with friends
7 reviews
5.5/10
Posted on Sep 12, 2025
Only nice about this hotel is location , very central , but room standard is poor , bathroom is dirty , towels are old , need replacement, pillows are too flat , shower has no indication for hot or cold , and water temperature rising very slower , had to take a cold water shower , thinking the shower was broken , mini fridge is so noisy , couldn’t sleep with the sounds , housing keeping standards is very poor .
Guest User
Double Room
Stayed in Nov 2025
Family
7 reviews
8.5/10
Very good
Posted on Mar 23, 2026
The scenery is beautiful, I love it. Enjoyed my stay at the hotel.
Original textTranslated by Google
Response from Property: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team