Hotel am Jagertor

Great hotel. Loved the location. The breakfast spread was excellent. The reception staff were friendly and helpful, but some of the younger staff seemed to be either on work experience or just very inexperienced, particularly when serving at the bar.

Excellent location for visiting all that's interesting, in Potsdam, with a pleasant view from our room on the front of the hotel...the efficient double-glazing blocked out any noise from the traffic. It is close to recommendable restaurants and shops and the trams and buses are accessible within a short walk. The hotel is well maintained, tastefully furnished and all areas are kept clean at all times. Our room was comfortable, again interestingly furnished and the heating/air-conditioning worked well. We appreciated the room safe and the complementary bottled water, which was replenished every day. Both the breakfast room and the bar area were light and airy...and had it been warm enough, in the morning, we would certainly have sat on the delightful garden terrace. Breakfast was not included in our booking and at first. threatened to be rather expensive for us vegetarians who usually start the day with just fresh fruit and yoghurt; however, the variety of food offered, here, ranks with our top 3 favourites and we were tempted on all five days of our stay. Really impressed to find such a good selection of fresh fruits, roasted vegetables, soya yoghurt, vegan patés and particularly an incredible selection of proper loose-leafed teas, rather than teabags! Service was professional and friendly and displays were replenished regularly. Nevertheless, a hotel stay is all about staff and service and the staff, here, deserve a special mention. From our arrival until our departure the service was faultless in every area. Every query or request was dealt with immediately, efficiently and in the warmest of manners. Special thanks to Stefan, Tony, Marcus, Michael and Katryn for making our stay such an enjoyable one and we look forward to visiting again.

Excellent

The ambience at the hotel was relaxed, and the staff were very accommodating and spoke excellent English.