Hotels Near Markt-Center in Potsdam

We stayed two nights. The hotel is situated in a historic building next to the Brandenburger Tor in Potsdam and close to the pedestrian area. The structure dates back to 1736 and the hotel opened in 2010 after an extensive restoration. The location is very good, close to the pedestrian area and excellent public transport. The hotel has a few parking places in the courtyard, but most guests have to park in the public garage at Luisenplatz. As the hotel is an old structure with a number of extensions, access to some of the rooms is a pretty long walk. Although lifts have been installed, many guests still have to overcome some rather narrow and steep stairs. So getting things in and out was not easy and no help was offered. Our room was clean and quiet. It was spacious and with most of the amenities you would expect, such as comfortable beds and a safe, but no coffee machine. The bathroom was new and very good. Breakfast was good without being excellent, and restocking of some items a bit slow.

The Villa Monte Hotel is a promise: a tasteful, large room, wonderful breakfast, located in a beautiful garden with a nice seating facilities. The hotel is located on foot to the Sanssouci Park, which invites you to jogging or walking. The staff is friendly and professional, whether in the reception or in the kitchen. A wespenest over the window was sent away, to compensate there was a good bottle of wine. The quiet on the former wineberg is magnificent.

Due to COVID-19 situation is off course different and not as usual, despite this reception was very kind and helpful. I had pre-booked table for the restaurant, but it appeared to be closed when I arrived. This one should have told in advance, I especially looked for hotel with restaurant ! Breakfast offer was limited due to COVID-19, but acceptable. I did not get all advantages because of my seniority with Accor. Nothing negative to say about room and/or bed. Parking spaces for cars is limited, they did find a solution for me, but it is to small

The hotel is big, conference-type, and all kinds of facilities are very good. It is by the lake and can park for free on the nearby roadside. The hotel is a bit off, there is a Chinese restaurant in a few minutes drive, and I walked past ten to twenty minutes.

Unfortunately, the hotel has the best years behind it. Putting women seem not to be able to book and stretch. And lack of service is excused with lack of staff. After a short rainfall and then again beautiful weather, the outer area is no longer operational. (Say: no staff to wash chairs) However, the few staff are mostly very friendly and premature. Eat ... naja .... For this price category you can actually expect something else. Great market sauce and every day the same breakfast offer leaves the desire to a great start of the day pass quickly. Overall, it's very bad that you have the impression that this object is slowly going before the dogs. Finally .... Reserving a room via any online provider (on the call at the hotel you get the information that direct booking is not possible) leads to extreme prices. 240€ for a night, with a breakfast that really leaves to wishes, is finally only sad.

Pet- and tourist-unfriendly place. My latest experience very much resembled extortion. I was charged 100 euro for dog’s fur on the bedsheets and 150 euro for dog’s fur on the floor (the hotel representative had to put quite an effort into scraping some with her shoe) and an approx 0,5 mm brown-ish spot on the carpet which they claimed to be “blood” (considering that there was an approx 5 cm black stain on the carpet as of my checkin which hotel apparently didn’t see as something of an issue to me as a guest). I used to like this hotel (despite being placed on several occasions in rooms with obvious sewage issues), until I stayed there with my dog. I presented my dog at the reception at the checkin (that is the receptionist saw the dog). Paid 15 eur per day pet fee and proceeded to the room. No additional rules, policies or verbal requests were presented to me. My dog damaged a pouffe which I informed the hotel about at the checkout and happily paid whatever was asked of me (200 eur). In addition to that I was demanded to pay 100 eur for some fur on bedsheets and 150 eur for some fur on the floor as mentioned above. No oficial price list was presented. No explanation why 15 eur a day pet fee wasn’t covering washing blankets and vacuuming floor was provided, all my questions or logical arguments were ignored. The team of hotel representatives generously offered me a 50 eur discount on cleaning (which I didn’t ask for) only confirming that the amounts weren’t based on any actual price list, because if the hotel really suffered a loss of 250 eur why would they “gift” me 50 eur. I considered it to be an extortion and suggested to call the police. When I came back after 15 min the hotel still hadn’t called the police. As I had an urgent matter and had to leave, I paid the hotel whatever its staff demanded. I think what actually happened is the hotel staff had accidentally or recklessly placed us in a no-pet room (as there was a carpet, unlike in some other rooms. I was placed into that room after finding out the one I was initially given smelt of sewage - repeatedly happened before). And instead of charging their staff, they’ve charged me, so that they can do (if they actually do) for some deep cleaning after an animal to make it suitable again for people with allergies. Staff’s rudeness and ill attitude with me as a client weren’t in line with the hospitality filed’s even moderate standards. Most customers might find this hotel pleasant - which it is, until it is no longer.

Have stayed at a few hotels in Berlin - and this is the one I keep coming back to - location, and value for money - design and comfort and tranquillity and harmony of design - staff always very professional, helpful and most welcoming and friendly - breakfast is a wonderful indulgence. Hope to continue to return. Thank you Seminaris CampusHotel Berlin

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.