Vienna House by Wyndham Diplomat Prague Reviews

Excellent not only for the staff, room, but also for the gym room. I have a great time in czech! Anyway, the hotel is near the station Dejvicka station and easy to reach to the city centre. Also, some delicious restaurant and supermarket just next or opposite the hotel! Amazing, I love Prague!

Clean and comfortable place close to public transport. The staff could be more helpful. I would stay here again.

I'm a fussy guest and this was an excellent stay with staff coming up to my room and bringing me coffee and sugar and a small jug of milk when there were no packets of creamer. Location is just perfect very near the trams..just outside the hotel Supermarket and pharmacy next door and Asian food across the road. Was just an amazing stay. Breakfast was brilliant. Amazing stay

The service was great however, upon booking I have indicated two adults and two children. However, upon checking in; I was advised that the rooms are fully booked and I was amazed as I have paid and booked for the stay. I have requested an accommodation for children but I was advised that I will get a queen sized bed I have no choice but to accept it as I was travelling. Upon request of additional pillows I wasn't given due to they have given to other groups. What does that make a difference with my request. My family was squashed in a queen sized bed and two pillows only. In addition, I supposedly have breakfast with my stay and upon enter at the restaurant I was advised that I do not have breakfast included. It was frustrating as my first time visiting czech and had this experience. Overall, with the hectic coordination we ate at Katsura and it was best service and great food.

One of the nicer stays I had in Prague. Staff are very professional and I’m glad I got a great deal from this hotel. Highly recommend

Good location and nice hotel. Near metro station to airport. Quality breakfast. Highly recommended.

a vwry nice hotel, very convenient with metro station nearby.

Unfriendly receptionists

It's about 15 minutes from the airport and about 15 minutes from the city, so I had a comfortable stay. There is also a Japanese restaurant in B2, which was very helpful.

Well located location near the city center. We are highly appreciated for the service of the Hotel.

Very satisfied, customer warm reception and problem solving

The location is relatively remote, about 10 minutes away from the city center, and there are few supermarkets nearby, but the hotel staff are very friendly, check-in is also fast, the room is also large and clean, and the hygiene level is also high

room smells good breakfast Service enthusiasm Then the photos on Ctrip seem to be wrong No rooftop bar and public pool I asked the front desk of the hotel and they were surprised why there are these pictures on Ctrip

5 minutes away from the cathedral and clock tower I think it's cheaper than expensive hotels, I'm really satisfied