LH Vintage Design Hotel Sax

The staff was helpful and the location was great

Make sure you make alternative parking arrangements as they don't tell you that the parking can cost you a much as an additional nights stay. The bedroom was dirty, linen had hair on it, black smudge marks on the pillow, and the curtains don't close. The lamp in the room has pieces of it missing, which were tucked behind the coffee machine. When raised with the reception, they apologized and did nothing about it!

Amazing experience, close to everything

We had a nice stay here. The room was spacious and the breakfast was delicious. The elevator was very slow, and we used the hotel laundry service. Our laundry was most definitely not cleaned. It still smelled dirty as when we first gave it, and our clothes were crunchy. We had one shopping bag worth of laundry and it cost $90 for clothes we had to clean again at another place. We complained to the front desk and they took half off but honestly the laundry service is so appalling. Great place to stay if you don't need laundry service, but it also makes me side eye the sheets and towels.

My room was little but the sight extraordinary...The staff were simply perfect I recommend totally for a couple.

I don't know why anyone would call this place clean or comfortable. I am baffled by how disgusting this hotel was. We only stayed about two hours before promptly booking another hotel and leaving. First, the room was so fragrant. I could hardly breathe it stunk so bad, and I wouldn't even sit on the bed because the sheets were so fragrant. Then, we realized how incredibly dirty the carpet and walls were. There were so many stains on the carpets and walls and even a huge burn mark on the floor. Next, came the ants. There were quite a few ants running around the room and they got all over a pair of our shoes. Another filthy detail is that the chair in the room smelled so sour, as if had been cleaned over and over with a dirty rag. Finally, the room and balcony used in the photos for the room we booked looked nothing like the actual room we got, and the balcony was much smaller. We checked out within 2.5 hours or less and we did not ask for a refund but were offered a refund. They literally encouraged us to call ******* so that ******* could call them to confirm the refund. But when ******* called to confirm the refund, the hotel denied it. The only redeeming quality about this place is its prime location. If you want to be I'm the heart of Mala Strana, and you don't mind a dirty and run-down hotel, then go for it. If you want to feel clean and cozy, this is absolutely not the place for you. I was disappointed with this "hotel." It's so gross, and I felt cheated.

a big difference between the photos of the site and the reality. very disappointed