Guest User
January 1, 2024
We stayed in this property for 3 nights, the two positive points were the location a few steps from the center and the breakfast, for the rest there would be a lot to say. We paid for the stay at the time of booking, when we arrived at the facility they asked us 30 euros per day for parking and 15 for the dog (and they didn't even put a bottle of water in the room) all in cash they didn't accept the payment with card, when we collected the invoice we only found 11 euros of tourist tax, what we paid in cash was not put in, we pointed it out but the guy at the reception pretended not to understand either Italian or English. They assigned us a room on the third floor with a broken elevator even though we pointed out that the dog had problems, they didn't care, so all the times we had to carry the dog on our shoulders and climb 3 floors of stairs, the TV had a broken remote control and it wasn't It's possible to connect HDMI devices to this too, we asked the guy at the reception and he dismissed us saying he couldn't do anything, for me the bathroom isn't 4 star, in fact it needs to be looked at again...well the whole structure isn't 4 star.
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