This ideally located hotel exceeded my expectations on every level, most notably its friendly & helpful staff. I had mislaid my tote on a bus and Renata at the front desk went above & beyond to help me. She tracked it down with contents intact, and arranged for me to retrieve it! The hotel is only a few minutes' walk from major tram stops; the room was clean, neat and mini fridge was handy. It was very quiet despite fronting a street; breakfast buffet was ample w/fresh fruits, pastries, eggs, meat, cheese, etc., and regularly replenished. The Gothic Cellar has plenty of seating and atmosphere for diners. An elevator and parlor round out the hotel's offerings. At a fair & equitable price, this hotel truly is a gem and a great home away from home for a week's stay.