This ideally located hotel exceeded my expectations on every level, most notably its friendly & helpful staff. I had mislaid my tote on a bus and Renata at the front desk went above & beyond to help me. She tracked it down with contents intact, and arranged for me to retrieve it! The hotel is only a few minutes' walk from major tram stops; the room was clean, neat and mini fridge was handy. It was very quiet despite fronting a street; breakfast buffet was ample w/fresh fruits, pastries, eggs, meat, cheese, etc., and regularly replenished. The Gothic Cellar has plenty of seating and a**osphere for diners. An elevator and parlor round out the hotel's offerings. At a fair & equitable price, this hotel truly is a gem and a great home away from home for a week's stay.