EA Hotel Populus

I’ve been in hotels all over America & in over 40 other countries. This hotel is definitely in top 5 worst hotels I’ve ever stayed over the past 40+ years. I stayed at this hotel for 8 nights. Reception staff are rude, miserable & unprofessional. They don’t great guests, they never say hello to guests when you walk by them, they dress like slobs (jeans & t-shirts with no name badges, and they always look extremely unhappy). Also, none of the hotel staff wears face masks which is required by Czech law. They have big lobby/reception area with nice seating area but they never turn on any lights, so the whole lobby area is pitch dark. It always looks like the hotel is shut down, especially since they also never turn on the hotel’s outside signage at night. They only have wifi in lobby/reception area. Mattresses are like sleeping on boards. Horrible very little lighting in rooms. The bathtub is only big enough for a 10- year old child. Sitting in the lobby area for few hours everyday ( to use internet), I witnessed hotel staff on several occasions coughing & sneezing without covering their mouths and/noses. Housekeeping leaves huge bags of trash sitting in the lobby area for a few hours at a time. Housekeeping leaves the housekeeping carts & mops and buckets sitting in the hallways for hours at a time (when they aren’t even cleaning rooms in that particular hallway. This hotel isn’t convenient to anything. There’s one grocery store about 350 meters from the hotel. But not near restaurants, shops, or public transport. You have to walk 1.6 kilometers/1 mile to the nearest tram stop. The only redeeming thing was the bathtub/shower had good hot water & water pressure. Lastly, check out time is 10:00 am, which is absurd!

Friendly staff and clean room. Normal breakfast.

Awfully expensive for what the room looked like. 4 star price in a 2 star hotel. There were other guests in the hotel playing loud music, luckily far enough from our room so we got the chance to sleep well. Sorry guys, maybe this was an exception with the price and all, but not booking again. Staff was ok, friendly, tiny breakfast offered in the morning, but that’s it.

Very helpful staff. Very friendly and tried to help in every situation. But no transport to airport had to call taxi. Could do with lick of paint in bedrooms.

The staff is very pleasant and the check-in and check-out were easy. Some information could be shared more clearly, f.e. that there is 100CZK per day parking fee. The room was large but in general the hotel could do with a revamp. The bathroom especially as there was a bit of smell (which seemed to disappear after some time - or we just got used to it). The breakfast was OK but I would appreciate wider choice. We stayed there for two nights and I would not know what else to have the third day for breakfast. Overall OK for short term stay - but not for romantic gateways.

First of all , Hotel is too far from city center . Secondly, Hotel is on maain road where traffic sound was horrible. I couldn't sleep properly from 06 am morning. Overall experience was bad.