Hotels Near Leeds Theatre in Providence

There was hair on the bed, there was a mineral water bottle lost by the previous guest in the trash can, the restaurant did not have dinner, nor did it provide take-out menus from surrounding restaurants, so Starbucks in the lobby settled the dinner

Hotel environment is good, location is also very good city center, eating in the United States is convenient, breakfast is very good, but not suitable for our Chinese stomach, but fortunately, you can simply cook, there is a microwave oven, induction cooker, wok and hot water coffee machine, For me, a person who likes to drink tea, is good, my daughter can speak English, has already booked a room on Trip.com, when the daughter is not there, the front desk let me use the credit card to pay the deposit, exchange hard

My two grandkids, my wife and I stayed at this hotel for two nights. I had two suite upgrade certificates left in my Bonvoy account and decided this would be a great time to use them. The chances of getting upgraded is usually about 50-50. I called the hotel a couple of days ahead of our arrival and explained that a suite would be extremely appreciated with our 9 and 11 year-old grandkids. I asked if I could put in a separate request for a suite based on my Lifetime Titanium status. She said no problem and would attach a note to our reservation. The day before our arrival, I got a notification that we had been upgraded with the certificates to a 720 sq. ft. king suite with an incredible view of the capitol. We arrived early and our suite was still occupied, so William took all our information and said he would notify my when the room was ready. We took the kids to the Museum of Natural History and the Planetarium. Upon exiting the planetarium I saw a notification that our room was ready. We checked in and the room was beyond our expectations! The sixth floor suite had an amazing view of the Capitol. We settled in and my grandson could not get internet access for his Nintendo switch. We went to the front desk and Nicola tried to help but couldn’t get it to work. So she gave us a number for IT support. We walked down to Providence Place and had dinner at the food court. When we returned he called the IT guy and he was connected in less than 5 minutes! Thank you Nicola!! We had access to the Club Lounge and picked up some sodas and waters. The next morning we had breakfast in the Club Lounge. The food included fried eggs, sausage, fruit and pastry items, coffee, and juices. The following morning the choice was scrambled eggs and bacon. Robert, the gentleman in charge kept everything stocked and the room clean. The following day we took the kids to Newport to tour the mansions. We got back around 6pm. The rooms were cleaned and looked pristine. The bathroom was huge. It was handicapped accessible. The shower had plenty of pressure and hot water. The room a/c worked great. We departed after breakfast. Hanna quickly checked us out. The room bill was perfect. The valet guys were great. The kids were already talking about when we could return. We can’t wait to return to this historical (former) Masonic hall.

We host our 2 and 3 years old, since check in experience has been great. The hotel is renovated with the wonderful rooms and the incredible service, excellent location My family and I have had the privilege to spend a few amazing days in the hotel, The staff is amazing all super friendly and serviceful always smiling and willing to help you in anything you ask, The hotel has a indoor and outdoors pool during the weekend there was music around the pool and the environment was great ! We had the opportunity to meet one of the executives JC name a spectacular person just someone who makes the difference Thanks to him and all the other staff for making our memorable holidays We will certainly come back !!!

I have to say that sometimes when I’m traveling to an area I don’t know very well, I won’t stay at a hotel if it’s not a name I know. I expect a certain standard when I stay at a reputable chain such as Hilton. This isn’t an awful hotel, but there’s nothing special about it. Our room needed updating. It smelled like mildew. There was mildew or some sort of stains around the peripheral of most of the bathroom ceiling. There were stains that looked like either lipstick or blood all over the outside of the bathroom door. The parking garage was crowded and filthy. The button that you were supposed to use to let yourself in and out of the parking garage didn’t work so you had to call for assistance every time. like many hotels, they are not servicing the room if you stay multiple nights and that’s fine. But I called and requested towels and they never delivered them. The hotel website implies that there is a restaurant. There is not a restaurant. There is a bar that’s open in the evening, and they may serve food in the evening, but that’s not a restaurant. The television was awful. There was no literature in the room or in the hotel about things to do in Providence. this is not an awful hotel, but it’s not a good one, and it certainly isn’t up to the Hilton name.

I only stayed for a single night. I found the room comfortable and quiet. At night, the window shade blocked all the outside light. Although I did not use the kitchen facilities, it looked functional and efficient. The room and the building were very clean and neat. The next time I need a room in this area, I will definitely pick this Extended Stay America.

We belong to the nearest hotel booked wherever we go. We are a family of four traveling on this trip. The hotel at this price is good value for money, clean and tidy and comfortable, good breakfast, and very fresh juice

HORRIBLE!!! Avoid this hotel at all costs. After a long day of travel with our 9 year old son we arrived at the hotel at around 11:30 pm. Our flight landed just after 11pm. We had a confirmed reservation for one night and were exhausted from a long day of travel and were eager to get a good night rest. When we arrived we noticed someone’s workout clothes on the floor outside the door of the gym in the middle of our path. We circumvented the dirty clothes in the floor and we arrived at the front desk and told the gentleman we had a reservation. He told us that there were no rooms available despite having a reservation. He told me it was my fault for not checking in earlier and that my reserved room had been given to someone else. He went on to tell me I would need to call and request a refund and then blamed me for booking through a third party when in fact I booked with HILTON DIRECTLY. Never in my life have I heard of this and when I proceeded to inquire he then changed his story and said he didn’t have any clean rooms available. I asked if I could speak with a manager who emerged from a back room. He rudely sat at the computer and told me that he in fact had a room after all. After arriving in our room exhausted and exasperated we found a filthy room with a disheveled bed, crumbs on the floor and a smell that was like a stomach churning combination of beef jerky, maple syrup and vomit. My 9 year old son asked if we could sleep in the car instead and my husband and I considered it. I will NEVER stay at another Hilton property. What a nightmare.

I had an unexpected 5-night stay at this hotel when my daughter tested positive for COVID while attending a residential summer camp nearby. She had to come home for 5 days, but after that point, once she tested negative, she was permitted to return as a day camper for the remainder of the session. My daughter and I stayed at this hotel during that final week of camp; I drove her to the camp every morning and picked her up every night. Luckily, this hotel had a large suite with a kitchenette available during our stay. After returning to the hotel in the morning, I was able to plug in my laptop and work during the day, pausing to make myself a nice lunch, even grab a workout in the gym. I could not have asked for a more convenient hotel in terms of access and amenities. A word about the location: We took the Amtrak train to Providence station, then took an Uber to the hotel (around $16, as I recall). The hotel is located immediately next to the car rental garage for T.F. Green Providence Airport. So we checked in, put our bags in our room, and then I walked across the parking lot to pick up our rental car. It could not have been more convenient! I then drove to the nearby Trader Joe's to buy some groceries for the week. There aren't really any restaurants or shops within walking distance of the hotel, so it was very convenient to have the breakfast buffet that was included with our stay, and then be able to heat up a frozen meal or make a salad for lunch. The hotel is spotless and seems very new. All of the staff we interacted with were lovely. The general manager, Milton, went out of his way to help us and to make our stay as pleasant as possible. In particular, I want to give special thanks for how accommodating Milton was after I had gotten confused about having to change rooms during our stay. He had previously told me that the suite would only be available until Thursday, and that we would have to switch to a regular room for our final night. However, when we checked in, the front desk person told us we would be in the suite the entire time. I should have clarified this with Milton, but given the stressful and chaotic circumstances of the week, it slipped to the bottom of my list. Ultimately, Milton was able to move things around so that we were able to stay in the suite. I felt horribly guilty about this, but he was gracious and extremely understanding. I will always remember how kindly he treated me (and other guests too). I am a Hyatt Globalist and have stayed at dozens and dozens of different Hyatt properties over the years, including very upscale Park Hyatts and Andaz properties around the world. This cheerful, spotless, and comfortable airport hotel will always stand out in my memory because it was exactly what I needed, delivered with the highest level of service. Many thanks to the entire team at this hotel!

This was a very good place to stay near T. F. Green Airport, Providence, RI. There was a free breakfast with all sorts of cold and hot choices. Free airport shuttle. I'm handicapped and walk with a cane, so I needed assistance with luggage. Usually this hotel doesn't have that as they are more like a motel when it comes to that kind of service but they were so helpful and accommodating. Make sure to request handicapped-accessible rooms/baths when making reservations. The beds are so, so comfortable with pillowtops. Orlando, the Maintenance guy, was wonderful. He brought all my luggage to my room. The next morning, I was leaving for the airport and he was the driver of the van. I guess he wears many hats! He was so amazing-brought my luggage to the van, from the van to the curb-side check in, waited to make sure they has a wheelchair for me to get through the airport. Awesome service!! The only concern I had at the hotel was the TV remote was filthy. I had to wipe it with alcohol swabs before I used it(and washed my hands 3 times in between). When I let the front desk know, they were appropriately concerned and said they would address it with their housekeeping staff. Good response to a complaint.