I had stayed at the hotel before and it had worked, the location works for me because I always travel to that area. Today, 4/24, I made a reservation on booking again and I arrived at 11:00 p.m. by car, the intercom rang 4 times and nothing, I got out to ring the bell twice and after a while a young lady came out in one piece and minutes later a young guard type. The lady tells me that there is no reservation in my name, I show her the reservation but she didn't even want to look at it because maybe not? She just repeated that they had nothing to do with the booking reservations..., unusual at 11:00 p.m. At night I was not received at the hotel even though I had a reservation, they only offered me a more expensive room, finally they would have respected the price but clearly there was no service there. I went to a hotel a few blocks from there, and now I will have to request a refund since the cancellation shows that I must pay 70 dollars. Very bad Bonaparte in the service
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