Larissa
January 13, 2024
My room had a hydro. We turned on the bathtub and a lot of dirt came out of the corners... hair, grease and some black crusts that I have no idea what it is. We left it there and in 3 days it was not cleaned. On the 1st day, a small piece of plastic fell on the floor, after 3 days of stay, the plastic was still there in the middle of the room, showing that cleaning was not done correctly. But that wasn't even the worst! We had a problem with the hot water and the hotel reception, instead of changing rooms or finding a solution, made my boyfriend and I go downstairs to take a shower in a tiny bathroom with an exit to reception. Complete humiliation.
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