Maison Italia 1029

Very nice hotel located in a good area of Santiago, very convenient for visiting the city. Very pleasant and helpful staff, especially at the reception desk. Excellent breakfast. The room was nice, calm and with a great terrace. A big thank you for this very good stay.

The Maison Italia is set in a great location with lots of interesting shops and restaurants. We really loved the area. Our favourite thing about the hotel was the breakfast which was served in the downstairs coffe shop. The square footage of the room seems to include the outside area so the inside of the room is a little snug, however we used the outside area a lot when it was cooler and that was delightful. All of the staff were very helpful with information about the area. We mainly used Uber to get arround but found out late in our trip that there is avery good underground which was even cheaper.

This quaint boutique hotel has really great service. We had a wonderful experience with Nicole at the front desk and would certainly recommend Maison. Este pintoresco hotel boutique tiene un gran servicio. Tuvimos una experiencia maravillosa con Nicole en la recepción y sin duda recomendaríamos Maison.

We spent 3 nights at Maison Italian and upgraded to the king suite apartment with balcony. Wow, so much for such a good price! The listing says it’s 50sqm but it’s bigger than that. Top floor of the whole building. Apartment is stunning. Very comfy king bed. Nice living area with couch and table. Kitchen. And the best part - a generous balcony where we enjoyed a drink in the late afternoon/evening while soaking up the happenings of the neighborhood and street below - buskers, music, people having a good time. Such a cool area, lots of fun eateries and bars (loved Casa Luz for dinner), small boutiques, great street art and people watching. It’s hipper than areas like Bellavista and Lastarria and very much deserves its title of Santiago’s new ‘Williamsburg’. The in-room breakfast option is a lovely touch. There’s also a coffee machine in the room. And the staff were so so nice and helpful, and always ready with a smile, especially the super lovely female staff member on reception - sorry didn’t catch her name. Helped us with all sorts of things and was by far the nicest staff member at any of our Chile accommodations over our 3+ weeks of travel. Combined all this made our stay so special and we were genuinely sad to leave. I am writing this from our accomm in Patagonia which is more expensive and nowhere near as good! A very special find. 10/10! Stay in the king suite if you can!

Well located in the Italian Barrio. Lots of restaurant and shops nearby. Really good breakfast included in the adjoining cafe. The little garden off the bedroom was a nice touch, although it is not always in the shade despite the canopy. The hotel also had two single gear bikes for free use which was a welcome addition and allowed us to explore Santiago under our own steam one day. I would stay here again.

Positives -Located near Barrio Italia -Good quality and ample breakfast that can be taken in the cafe downstairs - the cafe closes after 1:30pm but the area outside is nice and you can sit outside it Negatives -Terrace rooms are noisy as on roadside and small. The terrace during the day does make up for the cramped room. There is an internal room which is slightly bigger and less noisy. -Guests shouldn't have to argue with a receptionist over a tea bag in what is meant to be a premium hotel! They expect you to keep your 2 a day coffee capsules if you don't use them because if you need to exchange for a tea bag you can't unless you hand in the coffee capsules, even if they confirm beforehand that they'll leave both in the room. Unhygienic and unacceptable for this standard of hotel. -Bring a travel kettle as hot water dispensed through the coffee machine in the room is brown and only alternative is staff kettle. Unfortunately hotel let down by one unfriendly penny pinching receptionist so won't be returning.

This small hotel was just what we hoped for. Recommended to us by locals, it has a great location in a nice neighborhood with small shops, lots of restaurants and a great nightlife. Across the street is a laundry that does same day. Around the corner is a great gelateria, and there are so many restaurants and cafes just down the street. Would stay again in a heartbeat.