Guest User
June 17, 2024
The Concierge, Claudia, did an absolute amazing job at creating the perfect boat tour experience for my fiancé and I. We spoke to her the night prior about how we wanted to rent a boat the next day. She immediately called the captain, got us a boat tour for the time requested, and negotiated the price down for us after we asked to go out for two hours rather than three. Claudia did such a good job and met our needs perfectly. Our captain, Giovanni, was also outstanding. He provided such good information throughout the morning and catered us with food, drinks, and awesome music. The experience on his boat was one of the best we’ve had traveling. Giovanni was a genuine guy that cares about people. We will definitely book this experience again next time we are in Sicily. At the beach/bar, we were lucky to have Juliana assist us daily. She brought such a good energy and met our needs perfectly (food, drink, chairs). I lost one of my bags the first day and had no luck finding it. After arriving at the room hours later, Juliana knocked and returned my bag. It was such a nice gesture and showed that the staff here really cares about their guests. I honestly forgot about the bag by that point but Juliana did not. We really enjoyed your service daily and can’t wait to come back. Thank you Atlantis Bay, Claudia, Giovanni, and Juliana for everything!