Hotel Albatross

We just spent 4 nights here- the staff are so wonderful, they make up for any western-standard-short-falls. Although the hotel is a bit tired, it’s well cared for, very clean, and again, the staff, Cathy, and the other women who seemed to do all aspects of work here, are so kind and helpful. They made our stay perfect.

This hotel is a budget hotel with just the basics. plus a third floor pool. The rooms are adequate, and clean. The shower never got more than tepid. The staff was friendly and very helpful. The hotel doors close at 2000 Hrs and if you needed help, there was a contact number that was manned 24/7. You were given a fob to access the hotel if you are out after hours. Make sure that they demonstrate where to exactly place the fob. A couple got stuck outside the hotel for a couple of minutes. The breakfast was advertised as continental, but there was also scrambled eggs, juice, toast, coffee, tea, chocolate, sausage, etc. The hotel is located next door to an industrial parking lot and solar farm. Our room overlooked the container storage area, but this did not bother us much. We did not come to the Galapagos to sit in our hotel room. The great thing about this hotel is the proximity to the downtown and the piers, where a lot of wildlife and birds can be seen. We saw sea turtles, sharks, small manta rays, seals, and a good number of bird species. This town is very safe. We did not see one fight, altercation or any 'street drama'. We also saw very few people smoking. There are many Hostels in this town, that young travelers use, instead of hotels. We would stay here again, as it is in a good location, the town is very safe, and is good value for the money.

Terrible location that is across from a factory which generated noise 24 hours. Construction all around and semi trucks run along side the hotel. No views of anything but industry and construction. The rooms were very small with no place to sit except the bed. No desk, no table, almost no room to move. Suitcase had to be placed on a shelf that was 'open closet'. Location is over a mile to town/main dock. As poor as the location is, the staff was AMAZING. They were responsive and helpful with the limited services they were able to provide. I cannot recommend this hotel but the staff made our stay tolerable.

I visited Galapagos with a group of friends. The hotel is modern and the pool zone has an amazing view of the island. The staff was kind and help us a lot recommending places to visit in Santa Cruz and coordinating taxis for us to visit the town. The rooms were always clean. Highly recommended!

Our son Martin enjoyed the pool area and the services were perfect. For my wife and me the score for the hotel is: Comfort 10 Cleaning 10 Staff. 10 Common Areas 10 Meals 10 100% recommended. We hope to be there soon