Viva Heavens by Wyndham, A Trademark All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Plata

Viva Heavens by Wyndham, A Trademark All Inclusive

Health Protected
Playa Dorada Complex, Puerto Plata, Dominican Republic
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With a stay at Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata (Playa Dorada), you'll be a 1-minute drive from Playa Dorada Golf Course and 6 minutes from Lorilar Ranch. This upscale resort is 4.3 mi (6.8 km) from Amber Museum.Show More
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hotel overview picture
3.7/5Cleanliness: 3.7
All 100 Reviews
Amenities
Golf CourseOutdoor Swimming PoolBeach VolleyballDivingSnorkelingHorse RidingSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Airport: Gregorio Luperon International Airport
(15.5 km)
Airport: Cibao International Airport
(68.7 km)
Landmarks: Clubber Disco
(320m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Amnesia 2 Queen, Non-Smoking
4

Amnesia 2 Queen, Non-Smoking

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Amnesia King, Non-Smoking
5

Amnesia King, Non-Smoking

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Nirvana Room – 2 Queen Beds
3

Nirvana Room – 2 Queen Beds

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Nirvana Room – 1 King Bed
3

Nirvana Room – 1 King Bed

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Bliss King Room, Non-Smoking
5

Bliss King Room, Non-Smoking

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Accessible Room Nirvana - 1 King Bed
4

Accessible Room Nirvana - 1 King Bed

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Guest Reviews(100)

3.7/5
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.7
  • Service3.7
Guest User
May 23, 2024
La atención del personal es excelente en general, son muy atentos (agradezco la cordial atención de Jennifer, en recepción). Con respecto al hotel me desilusiono un poco (siendo socio de Viva Club), en ciertas áreas se nota el paso del tiempo y la falta de mantenimiento. La habitación muy limpia, la cama y almohadas cómodas, pero tenía algunas cosas rotas (perdidas en el baño, a la puerta le faltaban algunas partes). La comida bien en general y en los restaurantes a la carta, me pareció excelente (en el bufet V Kitchen nos atendieron de primera, sobre todo Sussy Elisa, Marlene Isabel, Tony y Ranfi). El viva café también excelente y la atención de Sara Inés. El bar de la piscina tiene una muy buena variedad de tragos y una excelente atención (gracias a: Aurelio, Betty, Yanet y especialmente a Orelvis). Con respecto a la animación, no nos tocaron días lluviosos y en la playa no pudimos hacer muchas actividades, pero si se pudo en el resto del hotel, quizás al estar la piscina alejada de la playa, la mayoría de las actividades se concentran ahí (Agradezco a: Aladdin, Kankan y en especial a Lulu y Rafael, ambos muy simpáticos y divertidos, también agradezco a la gente de deportes, Alemán y su Supervisor que no anote su nombre al igual que el encargado del gimnasio)
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Diogenes
February 25, 2024
Viva Heavens is a good resort with very little activities and more visited by seniors tourist. Only local liquor available if you are not member of their club, no even paying for a drink of special drinks
regina
February 24, 2024
No towels at the pool on day one . Same food every day with no selection . Poor entertainment alcohol was terrible just a dull outdated hotels
Dorothy
February 19, 2024
The size is just right if you enjoy a more personal stay. Stadd are very friendly and gelpful, the rooms are cleaned well daily. The only thing that i did not like is there is no elevators.
Guest User
May 15, 2024
We stayed at this resort, April 2024 It’s a small resort which we love The rooms are dated, but for the most part fairly clean. First off our room was promised to be ready by three. It was not ready at three or 330. This is frustrating for anyone when we have all been up since early hours of the morning. The entertainment team was half-and-half some never even spoke to us. Others were super outgoing. Valentina and Angelique definitely stood out to us and made our stay amazing Food was OK but nothing over the top We ate lunch at the beach restaurant most days, but it was very repetitive I love chicken and it’s one of the only things I eat, but it was hard to find on a daily basis There are two women’s washrooms at the beach and one of them was out of service for our entire 10 days I felt this was a problem. There was one toilet for everyone at the beach. I reported this to the front desk several times and nothing was done. One of the things I definitely did not like was that the coffee shop didn’t open till 9 o’clock in the morning way too late for me. It closed at five however I went in at 4:40 One day and they told me they couldn’t serve me because they were busy cleaning up , so I guess it closes at 4:30 these hours need to be extended in my opinion. Our weekend stay was full of locals and tons of children, taking over the resort and the pool If anyone needs me to expand on this, I will it was very frustrating to say the least
Marino
February 14, 2024
The rooms were not comfortable at all,the beds are old,you can not swim on the beach because they don’t clean it the beach is very dirty.
Guest User
May 11, 2024
Fue una muy linda experiencia en familia. Precioso lugar para descansar, pasear, hacer playa y divertirse, lo cual, junto a gente muy cálida y amable resultó en una muy linda experiencia. Asimismo, es cercano a paseos muy interesantes lo que permite otras experiencias. Lo recomiendo.
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Guest User
May 11, 2024
El hotel es muy cómodo y disfrutable, las instalaciones están preciosas y a una escala justa para recorrer cortas distancias entre ellas. El staff del hotel es un equipo fabuloso. Nos divertimos mucho, nos hicieron sentir en casa y estuvieron siempre muy atentos. Ponen mucho empeño y alegría al realizar su trabajo. Muchas gracias a todos!
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Guest User
May 8, 2024
La padd muy bien en el viva en mi opinion no mejor de este hotel es la animacion, me diverti mucho con lis muchachos en general perl especialmente con Gaby y isauri ellos dos son muy buenos colaboradores isauri es muy simlatica y Gaby igual, gracias por hacer nuestras vacaciones muy bonitas
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.7/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2015
  • Number of Rooms: 192
With a stay at Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata (Playa Dorada), you'll be a 1-minute drive from Playa Dorada Golf Course and 6 minutes from Lorilar Ranch. This upscale resort is 4.3 mi (6.8 km) from Amber Museum.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at V Kitchen, one of the resort's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 180 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportGregorio Luperon International Airport
Distance to Airport15.48KM
Average Price FromEUR249
Hotel Star Rating4