Citystate Asturias Hotel Palawan

Citystate Asturias Hotel Palawan Reviews

Citystate Asturias Hotel Palawan

South National Highway, Puerto Princesa, PhilippinesView Hotel Details
Citystate Asturias Hotel Palawan
Citystate Asturias Hotel PalawanCitystate Asturias Hotel PalawanCitystate Asturias Hotel Palawan
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Citystate Asturias Hotel Palawan Guest Reviews

4.2/5
Very Good
43 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.2
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All Reviews(43)
Positive reviews(42)
Reviews with photos/video(5)
Friendly owner(4)
Negative reviews(1)
Jiro Yuan
Superior Room
Stayed in 2024年4月
Family
8 review
5.0/5
Outstanding
Posted on 2024年4月3日
Our overnight stay at Citystate Asturias Hotel proved to be a delightful introduction to Puerto Princesa, offering a warm welcome and impeccable service from start to finish. From the moment we arrived at the hotel after a long flight, we were greeted by an exceptional team of staff who went above and beyond to ensure our comfort and satisfaction. Despite the numerous bags we had in tow, every member of the staff, from the guard to the receptionist, eagerly assisted us, making us feel truly valued as guests. A special mention must be made for Henry at the Front Desk, whose hospitality and professionalism stood out during our stay. From arranging our airport transfer to facilitating our check-in and check-out, Henry's dedication to ensuring our needs were met was evident at every turn, making him a true asset to the hotel. Entering our room, we were pleasantly surprised by its cozy charm. While it may not boast the sleek modernity of newer establishments, the room offered everything we needed and more. The comfortable furnishings, coupled with thoughtful amenities, provided a relaxing haven after a day of travel. One of the highlights of our stay was the complimentary buffet breakfast offered at Citystate Asturias Hotel. With a wide array of options to choose from, ranging from local delicacies to international favorites, the breakfast spread exceeded our expectations in both variety and taste. It was a delightful start to our day, setting the tone for a memorable stay in Puerto Princesa. Overall, our experience at Citystate Asturias Hotel was marked by exceptional hospitality, comfortable accommodations, and delectable dining options. For anyone seeking a welcoming retreat in Puerto Princesa, this hotel comes highly recommended, thanks to its attentive staff, cozy rooms, and sumptuous breakfast offerings.
marish
Standard Room
Stayed in 2024年4月
Solo travelers
1 review
4.7/5
Amazing
Posted on 2024年4月23日
Nice room and relaxing place.
Alex
Standard Room
Stayed in 2024年4月
Friends
1 review
4.7/5
Amazing
Posted on 2024年4月24日
While the service at City State Asturias Hotel was commendable, with attentive assistance from the moment of arrival to reaching our room, there were some areas that fell short. The buffet offered limited choices, which was disappointing. Additionally, our room's toilet bathtub was faulty, and despite requesting service, it was not fixed during our stay. Nevertheless, these issues did not significantly impact our overall experience, and we still found our stay to be satisfactory.
Anonymous User
Standard Room
Stayed in 2024年2月
Solo travelers
23 review
4.5/5
Great
Posted on 2024年2月16日
The breakfast is great and the dinner buffet good value at 400 pesos. The staff are lovely and nothing is too much hassle for them. Definitely the place to stay in Puerto Princessa.
Guest User
Standard Room
Stayed in 2024年2月
Couples
5 review
4.5/5
Great
Posted on 2024年2月5日
We had a great stay here. Staff were lovely and the pool was nice. It’s a bit old but it’s excellent for the price. It’s on a main road so it’s not that nice to walk around and explore but you can easily get the bus to the water. The AC is super loud so bring earplugs if you’re a light sleeper. Overall, I’d stay here again.
Juris Svarinskis
Superior Room
Stayed in 2023年11月
Family
3 review
4.7/5
Amazing
Posted on 2023年12月5日
The service was excellent. The staff in receiption helped in everything ( consultation, car rental etc.) Food in breakfast was rich and tasty. I can advice to everybody this hotel
CHINSO
Superior Room
Stayed in 2024年5月
Couples
3 review
4.7/5
Amazing
Posted on 2024年5月19日
Everything was good except for the toilet flush.
Vilma66
Standard Room
Stayed in 2022年9月
Business travelers
26 review
5.0/5
Outstanding
Posted on 2022年9月30日
I will surely comeback here. Value.for.money. near in transport and mall.
Guest User
Standard Room
Stayed in 2021年7月
Family
18 review
4.5/5
Great
Posted on 2021年9月25日
Location is very good, accessible near the mall, walking distance to jollibee about 7 mins away to the airport, cons the room itself is not that new.
GEM Travels
Standard Room
Stayed in 2022年4月
Business travelers
6 review
3.7/5
Posted on 2022年6月1日
Over all considering the location and price wise its good.
Response from Property: Dear Valued Guest, Thank you so much for staying with us. We look forward on accommodating you again in the future.Citystate Asturias Hotel Palawan
Guest User
Superior Room
Stayed in 2023年10月
Couples
3 review
5.0/5
Outstanding
Posted on 2023年10月12日
Very nice hotel and conveniently located. Good breakfast, spacious rooms and staff very friendly and helpful. Free shuttle bus to and from the Airport. All in all a top hotel and value for money
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William
Stayed in 2024年3月
Other
5.0/5
Outstanding
Posted on 2024年3月4日
Nice hotel’friendly staff’good dining options’near to the mall(shopping center)would stay again’helped me out with transfers to El Nido‘very good❤️
Maria
Stayed in 2024年1月
Family
5.0/5
Outstanding
Posted on 2024年1月2日
My family is grateful for an exceptional service we received during our stay at Citystate Asturias Palawan, from the front desk to the tour coordinator, all were very professional, cordial, and have excellent customer service. The rooms are spacious and clean. The free big breakfast was a life saver for the all-day Puerto Princesa tours.
Guest User
Stayed in 2023年12月
Other
0 review
5.0/5
Outstanding
Posted on 2023年12月20日
Allgoods highly recommend! Staff is very nice and also the food is good ,the hotel is very clean and if you are hungry Jollibee is near in the hotel you can walk . I will comeback here in 2025 🤗🤗🤗
Verified traveler
Stayed in 2023年12月
Business travelers
3.0/5
Posted on 2023年12月1日
The hotel staff were very courteous and accommodating. Excellent customer service from frontdesk to restaurant to room service. The hotel though is a bit old and the blanket is a thin sheet. No duvet. But room is generally clean. What I didn’t like was the AC. It was too noisy and when it reaches the desired temp, the motor shuts off and makes like a banging sound that wakes me up multiple times at night. I really couldn’t sleep well. The CR exhaust is also loud.