Just returned from two weeks at Marina Suites. This was our second visit, after staying last year. Again we had a fantastic time, rooms, staff, pool and food all superb. However a couple of ******* this year that I don't think we noticed the first time around. People smoking is a problem at this hotel, it promotes itself as a healthy well being place but allows smoking on balconies. We had chain smokers either side which meant when opening the balcony door our room filled up with the smell. Also, the decking area has now just become a smoking area, this I dont think is what its supposed to be for, you cant really use it because of it and cigarette butts littered all over the rocks because of no ashtray, smell of smoke blows onto the pool. Quite funny seeing a yoga class next to people smoking like chimneys. Something needs to be done about this, perhaps move them somewhere where non smoking guests are not impacted. The second issue is the sunbeds, there isn't enough of them. I witnessed a guy sitting at the doors at 7am, they don't open until 8pm, to get his spot. Not really the hotels fault, its a people issue but perhaps more could be done to prevent it. By 9am most beds are taken. Lifeguard doesnt arrive until 9.30 so whilst people put towels on beds at 8 they know they have until 10.15 to return before the 45 min rule is applied. The main Lifeguard is wonderful at applying the rules and will try to sort people out, however on his days off the pool becomes a zoo.. the replacement life guard sits on his phone all day and allows everything, people with huge inflatables, people jumping off the walls around little kids in armbands and people taking their beers into the pool as some examples. I got the impression the main lifeguard was pretty annoyed on his first day back, having to get the pool back under control. These are just a couple of negatives with many positives but does mean we will probably look to go somewhere else next year, which is a shame. A suggestion, is the adults only part needed if you have a sister adults only hotel people who want an adults only stay can use? It was barely more than half full and seems to take up space that I think could be used for more sunbeds to solve the issue of lack of space and people having to queue up before 8 to get a bed.
Excellent
76 Reviews