This is our third vacation at the Sunset Plaza and every time we have loved it. The staff is above the top amazing and I have to give special kudos to several staff who went above and beyond to make our stay wonderful. Some names I cannot remember, but please know that they all treated us incredible! Thank you to Mario, Nicholas, and Andres and their counterparts as they made our stay so amazing! They made us laugh daily and feel like we were at home. We loved the activities, staff, Raul and Angel. They did such a great job at keeping activities going and entertained us as we did water aerobics and the different games they offered. They were so kind and so fun to be with! This restaurant staff is always my favorite. They truly are like a family and we know how hard they work to make us feel special. Kudos to Victor, Armando, Joel, Erik, Rolando and several others..I can’t think of their names, as well as the coffee, bakery shop with Yolanda and the morning staff that always were so accommodating and joyful. They all just made our stay exceptional. On this trip, there were only two things I wish they would change. One, the pillows are all extremely thick and hard. There’s not a variety of sizes or thickness. For us, the most challenging part for us on this trip was there was a tendency to play the music extremely loud during the day and at night it was worse. The neighboring resort would also blast different music until about 11 o’clock at night. It was like being in two different loud concerts at the same time. Our room was quite high up and the different pounding music just bounced into our deck/room relentlessly. It was very frustrating. This happened most nights. We usually don’t mind the music for entertainment over The weekend, but this went most weeknights as well. We were hoping to have some quiet and relaxing evenings to get away from all the noise at home., This was not going to happen during this trip. This seemed like a new change this time around. Wishing they would turn the music off at least by 10 and not Play it so loud. Despite those, we will still come back as we do love the Sunset and still feel it is worth staying at. Just hoping they can fine-tune those two things in the future.