Hyatt Ziva Puerto Vallarta
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Vallarta

Hyatt Ziva Puerto Vallarta

Health Protected
#5 of Premium Hotels in Puerto Vallarta
Km. 3.5, Carr. Costera a Barra de Navidad Sur, Zona Hotelera, Conchas Chinas, Puerto Vallarta, Jalisco 48300, Mexico
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With a stay at Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta (Conchas Chinas), you'll be within a 5-minute drive of Malecon and Bay of Banderas. This luxury property is 5.7 mi (9.2 km) from Cruise Ship Terminal and 15.8 mi (25.4 km) from Nuevo Vallarta Beach.Show More
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hotel overview picture
4.4/5Very Good·Excellent Amenities
I enjoyed the fantastic food and activities. I will visit it again.
Amenities
Outdoor Swimming PoolExclusive Beach AreaBeach VolleyballSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Shuttle ServiceBar
All Amenities
Surroundings
Airport: Gustavo Diaz Ordaz International Airport
(18.2 km)
Landmarks: Los Muertos Beach Pier
(1.9 km)
Landmarks: Malecón Puerto Vallarta
(2.7 km)
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Rooms

Guest Reviews

Trending Questions

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Services & Amenities

King Room with Ocean View
5

King Room with Ocean View

1 King bed
44m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
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Double Room-Swim Up
2

Double Room-Swim Up

Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Room Details
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Oceanfront King Room
5

Oceanfront King Room

1 King bed
44m² | Floor: 7-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
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Club Oceanfront King Suite with Hot Tub
3

Club Oceanfront King Suite with Hot Tub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
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Club Ocean View Swim up Suite Double
4

Club Ocean View Swim up Suite Double

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Room Details
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Double Room with Ocean View
3

Double Room with Ocean View

44m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
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Double Room with Partial Ocean View
3

Double Room with Partial Ocean View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
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Club Ocean View Suite Double
1

Club Ocean View Suite Double

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Club Suite with Ocean View
5

Club Suite with Ocean View

1 King bed
65m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
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King Room
3

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
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Club  Oceanfront Double Suite with Hot Tub
3

Club Oceanfront Double Suite with Hot Tub

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Room Details
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King Room with Ocean View and Balcony
4

King Room with Ocean View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
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Presidential Suite
5

Presidential Suite

139m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Room Details
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Club Ocean View Swim Up Suite King
7

Club Ocean View Swim Up Suite King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Bedding: Blanket Or Quilt
Room Details
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King Room with Partial Ocean View
1

King Room with Partial Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
Check Availability
Double Room with Ocean View and Balcony
3

Double Room with Ocean View and Balcony

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
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One Bedroom Suite with Plunge Pool
2

One Bedroom Suite with Plunge Pool

1 King bed
116m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
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Swim Up King Room
4

Swim Up King Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
Check Availability
Oceanfront Double Room
2

Oceanfront Double Room

44m² | Floor: 7-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
Check Availability
Double Room
1

Double Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Room Details
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Guest Reviews(103)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.3
  • Service4.4
AI Summary
An AI-summarised snapshot of real guest reviews
Guests commend its cleanliness, serene beachfront location near nightlife, and exceptional service but find the pricing notably high, particularly for spa and premium food/drinks.
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Helpful
Not helpful
Guest User
February 2, 2024
全包酒店,所有房間都是海景房,非常適合度假放鬆。除了貴點,真的沒毛病😀 晚餐去意大利餐廳和墨西哥餐廳都很好吃
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simplebutnotboring
January 5, 2024
Disfruté de la fantástica comida y actividades. Lo visitaré de nuevo.
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Guest User
February 7, 2023
氣候,風景絕對一流,私人海灘特別乾淨。該價位下酒店的接待服務還有提升的空間
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Guest User
May 9, 2024
After an overall pleasant stay at this resort I became violently ill to my stomach on the fourth day of our trip. I only ate and drank at the resort. Due to my illness my husband and I had to extend our stay and rebook our flights home as I was too ill to travel. I had to see the resort doctor who despite telling me I needed an IV didn't have the supplies to provide one. As soon as I returned to the US I was immediately treated at Mayo clinic where it was determined I had two extreme forms of E. Coli (Shiga toxin producing E. coli and E. coli o157) and Rotovirus. These forms of E. Coli come from improper food handling, undercooked meat and food workers not washing their hands. I was so sick that hospitalization was considered, as my kidneys were not functioning properly due to severe dehydration. I am young and healthy and have never been sick like this. This type of E. Coli exposure can be life threatening in the young and elderly and thus was reported to the local health department who also contacted the health department in Mexico. I have travelled throughout Mexico, Costa Rica and the Dominican Republic without any issue. The resort was exceedingly difficult to deal with when I tried to report my illness. I was often told the general manager was not on duty and only reached her after multiple calls. She failed to send multiple emails she promised to send with information. I would highly suggest a different resort where proper food handling protocols are in place.
Guest User
May 11, 2024
We just returned from Hyatt ziva and it did not disappoint. This was our 2nd time coming to this hotel and we had. A wonderful time. The food was fantastic, although the Asian is not as good as last time. Blaze has the best views out of any restaurant. Sucimo at blaze is so friendly and kind. Enrique and Carlos at blaze are great as well. The night time shows are good and the entertainment staff work hard to ensure everyone is having a great time. The rooms are updated and clean. The beach was quiet rocky right when you enter at the break. We don’t recall so many rocks the last trip we took 2 years ago. Once you are past the break there are no rocks. The water is very refreshing, not too cold and not too warm. All of the staff are friendly, you never walk by anyone without them saying hello. We will definitely be back again.
Guest User
May 11, 2024
El servicio , calidad , infraestructura del hotel , nos encanto, la playa sin piedras, los alimentos riquísimos , al igual que las bebidas, la limpieza en todas las áreas. viajamos con menores de edad y tiene alberca para niños, al igual que albercas para solo adultos, se presta totalmente para viajes familiares o de amigos. Felicitaciones a Francisco, que esta en el área de ceviches en la alberca Alejandra Rubio por apoyarnos en toda la estancia , Hector , mesero del restaurante BLAZE.
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Guest User
May 11, 2024
Lots of time relaxing on the beach and in the ocean for the week. Great variety of restaurants and the food was excellent overall. Incredible service from all resort staff. Outstanding couples massage and spa experience. The resort is beautiful. Very comfortable beds, and our club tower room was in great shape (no wear). Will definitely return.
Guest User
May 10, 2024
This property is incredible and if you hold Hyatt status as discoverist, explorist or globalist is even better because this is one of the few Hyatt properties that will actually honor your status. As globalist, I received an upgrade from a standard room to one of the best penthouse suites that included a huge pool, jacuzzi, huge living room, huge dinning room, two mini bars, two huge balcones, beach chairs with umbrella, huge bedroom, etc. The service provided by the Hyatt team was well beyond what I usually expect and the food quality was excellent. Another key highlight of this property is the in-room dinning which in my opinion has been the best one in comparison with other all inclusive hotels such as secrets. I want to give thanks to David from check-in for making us feel welcome and provide us the amazing upgrade. I also want to thank Odin from the Asian restaurant that made our dinner much more special. Last but not least, I want to thank Saul from the Vivaz restaurant and Sergio from Casa Grande restaurant for their incredible service and friendly attitude. I also want to mention that this property is very clean and doesn’t feel crowded at all, it was just PERFECT!
Guest User
May 11, 2024
My husband and I went for our honeymoon. The stay was wonderful especially the spa! The restaurants were delicious. The staff was very friendly and gave great service. The only issue we had, and the reason for giving 1 lower star involves their Playa Collection membership employees. As soon as we checked in we got bombarded by a representative who tried his best to sign us up for a breakfast presentation. If we attended that presentation we would receive a voucher for a complimentary spa visit, or complimentary cabana for a day. When I say "bombarded" I mean he would not take no for an answer. He knew we had just flown in, and were tired and hungry. I told this guy that I really just wanted to get to our room so we could get settled in. The next morning after realizing that we were not going to give in my Husband looked back. He was smirking and bantering back and forth with someone else in disgust at the situation. I was really disappointed by that, and it wasn't something I expected from a Hyatt establishment.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 12:00–13:30

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2014
  • Renovated: 2014
  • Number of Rooms: 333
With a stay at Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta (Conchas Chinas), you'll be within a 5-minute drive of Malecon and Bay of Banderas. This luxury property is 5.7 mi (9.2 km) from Cruise Ship Terminal and 15.8 mi (25.4 km) from Nuevo Vallarta Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This property has 12296 square feet (1142 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 335 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportGustavo Diaz Ordaz International Airport
Distance to Airport18.19KM
Average Price FromTRY23186
Hotel Star Rating5