Casa Kimberly Boutique Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Vallarta

Casa Kimberly Boutique Hotel

Health Protected
C. Zaragoza 445, Centro, Puerto Vallarta, Jalisco 48300, Mexico
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Located in Puerto Vallarta (Downtown Puerto Vallarta), Casa Kimberly - Near Malecon is within a 15-minute walk of Malecon and Playa de los Muertos. This spa hotel is 3.8 mi (6.1 km) from Cruise Ship Terminal and 0.9 mi (1.5 km) from Bay of Banderas.Show More
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hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 41 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingHikingSpaMassage RoomAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurant
All Amenities
Surroundings
Airport: Gustavo Diaz Ordaz International Airport
(15.1 km)
Landmarks: The Church of Our Lady of Guadalupe
(200m)
Landmarks: Vallarta Eats Food Tours
(230m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Velvet Suite
5

Velvet Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Katharina Suite
2

Katharina Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Richard Burton Suite
4

Richard Burton Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Flora Suite
2

Flora Suite

1 Queen bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
VIP Suite
4

VIP Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Sandpiper Suite
2

Sandpiper Suite

1 King bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews(41)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 28, 2024
Our recent stay at Casa Kimberly was utterly disappointing, and the unprofessional behavior of the General Manager, Juanita Gutierrez, who also claimed to be the owner, was the highlight of our dreadful experience. We requested a late checkout and were granted an extension until 1 PM. However, when we returned to our room at 1:04 PM, we were informed that we would have to pay over $300 (half rent) if we wanted to take a quick shower and grab our belongings. I informed her it would only be 10 minutes, but she was adamant. Juanita was extremely hostile and rude throughout the interaction. Her attitude was completely unwarranted and unprofessional. The staff, as always, were extremely friendly and accommodating. However, the management is absolutely awful. This experience appeared to be more of a money grab, as they would not even let us back into the room to retrieve our belongings. Sadly, due to this bizarre and unpleasant encounter, this will be the last time we stay at Casa Kimberly. We have enjoyed many stays here in the past, but this experience has overshadowed any positive memories we had. We cannot recommend this hotel to others under its current management.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 1, 2024
My friend and I recently had a very disappointing experience at Casa Kimberly. We were granted a late checkout until 1 PM, but when we returned to our room at 1:15 PM to quickly shower before our long flight, we were shocked by the response. The General Manager, Juanita Gutierrez, who claimed to be the owner, demanded an additional $300 for just 15 minutes past our checkout time. Juanita was extremely inflexible and rude during our interaction. Despite our situation and the short duration we needed, she was adamant about the excessive fee. This behavior seemed more like a tactic to squeeze extra money from guests rather than genuine hotel management. Unfortunately, this incident has completely altered our view of Casa Kimberly, a place we once enjoyed. We strongly advise caution with this hotel’s management, especially for those who might face similar last-minute travel dilemmas. Denise was a wonderful concierge.
N‍O‍R‍M‍A
February 29, 2024
Very beautiful designed home
P‍e‍t‍e‍r
February 23, 2024
What a great property! The staff is unbelievable. So amazing. The property is kept immaculate.
J‍o‍n‍a‍t‍h‍a‍n
February 5, 2024
Beautiful historic residence. Booked for my birthday and the staff ensured it was a very memorable stay. Wished I could have stayed longer
S‍c‍o‍t
February 5, 2024
An oasis in the middle of the city. Staff are superb, service is flawless. The hotel was magnificent.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 22, 2024
This is the worst place in the world with very bad customer service. Hostess Donna was extremely rude and was a horrible host. We were visiting from SF and went their for dinner and was treated badly. Attaching a pic of her in case you run into her. Please help me get the word out and discourage people to visit this place
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 8, 2024
I had the shrimp Diablo and a partner had the lamb Chops and other people had other meals but it was very mediocre and they did spill a drink on one of our group and while they did apologize as the drink was dripping all over her back, They should have at least given her one dessert free.
I‍s‍a‍b‍e‍l‍l‍e
December 3, 2023
Lovely property but the location is not convenient if you are not fit: a lot of stairs to climb to arrive at the property coming from the beach or the restaurants; it is a very well maintain property, the rooms are clean and the bed is confortable: it is in a quiet area but we had a room (Katarina Suite) where we could hear the very noisy restaurant on the property (the Iguana, where we has a very disappointing diner with an overcooked fish...)....and there is no blackout curtains... so very short nights for us.... the room is called a suite but is just a room, pretty spacious, with a nice terrace: no separate loo ( in the shower room) and no double sink; very nice jacuzzi tub but we did not used it; the room doesn't have any coffee or kettle in it: I asked if we could get one and they said they did not have any...

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 11:00–11:30

Front desk hours: [Mon-Sun]07:30–22:00

The property will provide check-in details after booking

To check-in, contact the property 3 days in advance

Child Policies
Children cannot stay at this room.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeWestern, Continental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 6
Located in Puerto Vallarta (Downtown Puerto Vallarta), Casa Kimberly - Near Malecon is within a 15-minute walk of Malecon and Playa de los Muertos. This spa hotel is 3.8 mi (6.1 km) from Cruise Ship Terminal and 0.9 mi (1.5 km) from Bay of Banderas.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and concierge services.

Enjoy Mexican cuisine at The Iguana, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 9 individually decorated guestrooms, featuring refrigerators and minibars. 36-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, as well as phones with free international calls.

Services & Amenities

Outdoor Swimming Pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportGustavo Diaz Ordaz International Airport
Distance to Airport15.11KM
Average Price FromRUB54564
Hotel Star Rating3