Sheraton Grand Pune Bund Garden Hotel

Very loud noise from DJ . Could not sleep till 2 AM. Missed the meeting next day. Complained several times but no use. Complained to the ***ager , but no response. If you need to sleep well at night, do not stay in this hotel .

It was nice stay

Very helpful staff, beautiful property, very comfortable beds. Well located, great views, we very much enjoyed our time here. The food and service in the buffet were great, the options were plentiful, and the masala chai was the best I’ve had. We will definitely be back.

I stayed for about 1 week. This was my first time in Pune and I had an absolutely amazing experience thanks to the team. Special mention to Neha Ghosh and her team. They truly went out of their way to help me with everything I needed in my stay - a cake for my birthday, business center for my meeting and even helping me with my online orders. The bell boy Zu*** also made sure that he is helping me with my bags before I even ask for help. I have stayed in Mariott properties (and other brands) around the world and Sheraton Pune's team seems to be one of the most efficient ones. Kudos! Can't wait to visit again. - Arpit Vashist

Hospitality. It was a very pleasant experience with the team at the Sheraton Grand Hotel pune. The team like sakshi for her very wonderful reception during my stay. This lady is well trained and performs professionally in all her dealings.. To my great team in the restaurant that make sure all my meals are well enjoyed and I felt satisfy at their service. They are Mr Rishabh, Mr Ajay, Ms Feli, Ms Malaya, Ms Akanksha, Mr ***e. I love your services.. You all are the best team...

I have stayed in this property for 3 days on a business trip in Pune. Location: Strategically located near railway station. Metro station is also at walkable distance. Although not much near the hotel, but can cross for the market to other side of the station Room: Very spacious room with all amenities required. Bar facility is also there filled with drinks and snacks Food: I generally had their buffet breakfast, the spread was decent but can be better with some more options of local varieties. Food was good taste. Service: Service has been great. Staff was very helpful during the stay. Overall had a comfortable stay. Nice personalized note from chef. Thanks

Staying at Sheraton grand Pune Bund garden was not just about the luxurious amenities, but about experiencing genuine hospitality at its finest. They surely give a challenge to Oberoi's (which I never thought any hotel will ever do) in the hospitality segment. Right from the reception, where we met Akshat, who was polite, friendly and extremely understanding, to Rishabh who took over from him, going an extra mile to provide us tea/coffee in the room and offering us fruits (without any extra charge), calling us regularly to make sure if we need anything and sharing his personal number. Then we met Ravi at the club lounge- again extremely courteous, and Babul who prepared the wonderful cocktails for us and sarthak, the server. The next morning we met Mr. Anil, a perfectly amazing gentle*** with 28 years of experience in hospitality. He too left no stone unturned to show his excellence in hospitality. He provided us a few fruits for our journey and guided us further. Beside him was Sonia, again a gem in hospitality with her million dollar smile and courteous conduct. I have stayed in large number of hotels including the Taj palace mumbai and ITC grand bharat, but such hospitality have bern found in very few hotels. Rest, the rooms were a bit small for the three persons, the pools on the terrace was average, the interiors were amazing - so ***y large chandeliers all around, the breakfast was good, the property is wonderful. Our stay was lovely. I would certainly like to stay here only on my next visit to Pune. Overall, the personalised attention and genuine kindness of the staff especially Rishabh, made me feel truly valued!

The Grand Sheraton hotel is good place to celebrate the special occasion. At the Feast restaurant Sanjay assisted us very well. Prem and Sanjay gave a great service . The buffet is awesome with the deserts and everything 🥂🥂🥂🥂🥂🥂🥂🥂🥂🥂🥂🥂🥂🥂🥂🥂🥂🥂

I wish to express my great satisfaction for having been not just hosted in this hotel but, in fact, felt at home. I was not simply hosted in a clean, large, well equipped and comfortable room, but also taken care of by lovely staff. Also the breakfast service and dinner service was excellent: I thank all the staff for their professional and warm welcome. A special thank to Feli, but also to all the waiter team, so gentle and welcoming. The room ***ager also knocked at my door more than one time, asking if it is all was right and if there was any problem with the room. Other services, such as a gym room, a wellness centre and a pool are available. However, the very elegant atmosphere and the very lovely persons that host you are the really best point of this hotel.