This boutique hotel is a fabulous place to relax and to base yourself in Punta Arenas. The room was even more lovely than the photos, was spotlessly clean and well appointed, and the bed was very comfortable. The common areas, including rooftop terrace/nook, were charming and inviting places to regroup after a day of adventuring in the area. The staff were extremely kind, helpful, and proactive in anticipating our needs (for example, immediately offering an early breakfast before our penguin excursion). They offer some wonderful extra touches like complementary coffee/tea, and complementary wine on the terrace. The hotel is a short walk to restaurants and to the main area of town. We would highly recommend it!