I had a wonderful time at the resort with my 4 y old son and 2y old daughter, but I have some complaints to share. I shared it with them at the hotel, and the staff said the hotel will let me know feedback but I never heard back, so I am going to share them now. On Sunday, I stepped on a very sharp object at the Aqua Nick Pool and bled profusely on my right foot - it left a wide and deep gash. The medic had come over to clean it up and made me sign a "refusal of further care". It cut soo deeply that it hurt to walk barefoot. The gash has just started to close today (see IMG 8601) The next day, Monday, I stepped on ANOTHER object, this time on my left foot, which also left a cut. This one while not as deep was also very painful - and did bleed. Now both my feet are hurting. Pictures attached. Lastly, I did not appreciate that the resort closed the property down on our last night Wednesday, for what seemed to be a "hotel event" unrelated for the guests. Had I known, I would not have booked this night, and pulled up a different day. What a waste as there was no place for the children to go after 6pm, and also there was no bar for adults to enjoy except all the way by the beach. Management remains inattentive to customer feedback, so travel with some expectation management and your kids will have a great (and hopefully safe) time!