Guest User
June 7, 2024
Where do I begin? This resort was so beautiful and perfect. Luxurious and comfortable, all at the same time. Every minute of every day. Now, the people who work there make it even better. I have NEVER been so pampered in my life!! And especially after the past 1.6 year I've had (now a leukemia survivor)! So many special touches that meant the world. From the welcome at the airport, the arrival to the resort, navigating to our villa for the week, and the impeccable service we received while on the beach, to dining, or just hanging out, was out of this world. Our ambassador team, specifically, Cierra and Tommy, and the housekeeping team provided 24/7 service in a timely manner. They responded to our needs without hesitation. Manuel and Miguel, ambassadors, who provided us the BEST service on the beach and at the bar, provided us things we didn't even know we needed. Manuel, specifically, has the best smile, demeanor and compassionate care to his clients/customers. He went out of his way to make us the most delicious limeades and limetea!! How did you find him? I don't know what your pay is but he deserves MORE in order to keep him on your wonderful staff. Our meals were wonderful; again, impeccable service. The fresh fruit, breads, pastries, and yogurt as our starters each day were fabulous. One final thought....please make sure you hit the ecological reserve and the Six Senses Spa during your visit. So much more but i think you get the picture!!