Hyatt Ziva Cap Cana

Beautiful location. Would definitely come again for another vac ation.

My family and I have gone on various caribbean vacations in multiple great hotels but NOTHING has compared to the Hyatt Ziva! I want to start off with the actual staff and employees of the hotel. Absolutely AMAZING! If you need something, they’re there for you every step of the way. They are super friendly and you automatically feel that you are in hands that you can trust. A special thank you to Enger, who was there for anything my family needed every step of our vacation and really made our trip shine with his incredible energy and kindness!! Another thank you to Jose, the entertainment director, who just has so much passion for his job and towards giving us the greatest experience. I loved his aqua bike lessons!! A final thank you to all the ladies at the Spa, I was treated with such care and excellence it was truly outstanding service. I asked one of the ladies at the spa who was caring for me to take a picture of me, and not only did she know the perfect angles but she also gave me a little photoshoot, which took all my embarrassment away. Thank you THANK YOU to the entire staff. As for the hotel, WOW. Absolutely WOWed!! Amazing activities and incredible comfort. I would go back next week if I could!! Food was also amazing, the Butcher was such a fun restaurant, and all the other restaurants that are included were just soooooooo delicious!! Thank you Hyatt Ziva for such a wonderful experience! I will see you next time!

Hyatt Ziva truly values their customers/guest. Had great experience overall. I will never forget how George one of the Managers in "Mercado Restaurant" went above and beyond to serve us. Chef Kelsey also served us what we wanted to eat outside o f their vast menu choices. Jhairo was our daily server for breakfast and he also made our daily breakfast experience unforgettable. We said to Mercado Manager George that we were in the mood to eat a special Dominican dish which we love. George said, no worry, I will have it ready for you tomorrow at 1:00 PM. We went for lunch at 1:00 PM and sure enough, our favorite Asopado de Pollo with a side order of Dominican Republic grown large avocado was ready for us. Check Kelsey came out, met us and said if we had any other special food request, he would prepare for us. I was impressed, that with 1,000's of guest and hundreds of already prepared daily dishes they went out of their way to please us. These three humble individuals made our vacation at Hyat Ziva Cap Cana unforgettable.

This was a fantastic resort. Food was great, staff went above and beyond taking care of us. Beach was beautiful, pool was great. Everything was clean and comfortable. Our personal concierge, Juan, was extremely helpful. I absolutely would go back to this resort again and I plan to!!!

Very clean, safe and a beautiful beach.

This review will not do the property or staff justice as our recent trip here was truly exceptional! The staff, every single person we encountered was friendly, respectful, genuinely kind and took so much pride in their work. The resort was unparalleled with the attention to detail in every aspect imaginable. The accommodations along with the view made this trip one we will never forget! I cannot wait to book our next visit!

We've stayed in many "all-inclusive" resorts, but Hyatt Ziva blew everyone out of the water with the services, accommodations, restaurants, spa, pool, water park, and everything else they offered. We only left the resort for one day to visit the local park called Scape Park and spent the rest of our vacation at the resort. We were in DR for a total of 6 days. We loved the workers there and everyone so accomodating to our needs and wants. Ziva will be our resort of choice moving forward.

Overall, Was so pleased with the service. Staffs are readily available to assist you, their humility was very captivating and I would recommend this over and Over again. Lots of entertainment for the kids. My only concern was one of the slides in the waterpark, I got stuck, I think it needed more water to help propel you out. But that was just one concern, otherwise it was a great stay. My family and I had a great time. Thank you Hyatt Ziva.