Guest User
June 26, 2024
We recently stayed 5 nights at Live Aqua and 7 nights at Hyatt Zilara, we have visited the DR about 8 times staying at various Adults only 5 star AI’s but this was our first visit to the Hyatt We stayed in a Club Ocean View Jnr Suite Check in at the club lounge was quick and easy and our room was ready early, we liked the club lounge which was bright, cool and inviting and we had some tasty drinks there on several occasions and were very well looked after by Deborah & Antonia Our room was in block 4 on the 7th floor and had a lovely view of the resort, the room was spacious and clean but I would have expected at club level the room to be stocked with a selection of liquor bottles like we usually get at other resorts, the mini bar was stocked daily with everything as we requested. We spent most of our days at the main pool, the drinks service was excellent, and we were very well looked after by Danny and Orquidea. One of the biggest plus points for this resort over others is the comfortable loungers with padded cushions. We interacted daily with Bryan and Manuel from entertainments and enjoyed joining in with many of their activities, we found them both to be very genuine people and that they ‘love their job!’ We also liked having the DJ playing at the pool. The sea was lovely and calm and very shallow you could walk out for miles, there’s an option for water sports and we tried the kayaks, will have a go at the Hobie’s next year. The beach is very pretty, but we do think they are better at Bavaro and Uvero Alto. Overall, the drinks were very good at this resort and in particular cocktails at the one-eyed cat were excellent, we also spent time at the rum bar and the sports bar on the Ziva side. We liked that there were several options on both sides of the resort to stop for a drink and that each bar had some background music to listen to. We would have liked a couple of pool tables over on the Zilara side too as the ones in the sports bar were often taken. Food was very good and at the top end of the scale for an all-inclusive, but I think we had higher expectations of the resort at this price point. We were greeted each morning by the lovely Ana at the breakfast buffet which had an excellent selection but whilst I understand it is far more hygienic, I actually prefer self-service if you are having a buffet. We enjoyed lunch at Chinola’s and Shutters and having these options along with the club lounge/bar made upgrading to club worth it and I would upgrade again. Whenever we have visited the Dominican Republic we have found the people to be warm and welcoming and this resort doesn’t disappoint the service was exceptional and the staff fun and friendly. The Zilara is not perfect but ticks more boxes than most and now one of my favourites of all those we have visited across the Caribbean; we will be back. Please feel free to DM me