We spent the most wonderful 5 days at the Sanctuary. Aside from the overall ambiance, general service and cleanliness, our trip was made perfect by our butler Lugo. He was very attentive and considerate, promptly responding to any question we had via WhatsAppp and organizing our reservations for the week at the beginning of the trip. He even sent us an afternoon cheese plate and bottle of champagne on our last day! He sought us out on the beach to make sure we wanted for nothing and arranged our ride to the airport with ease. He is the best! We spent a morning at the stunning spa; we had planned for a prenatal massage and an "Earth Connection" experience and were pleasantly surprised to find that they were able to accomodate our services in the same room. The beach staff goes above and beyond to make sure you never lift a finger- whether it is setting up a lounge chair, searching for a towel, and that your drink is never empty. The restaurant staff was wonderful and friendly-- special shoutout to the female hostesses who were so sweet and remembered us after a day or two. The Blue Marlin was our favorite for lunch and after-dinner drinks, we visited the steak restaurant twice (honorable mention to the skirt steak!), and were blown away by the pizza place on the last day! Whether it was for a pre-dinner cocktail or afternoon nap in a cabana, we loved ending each day at the Ocean Pool- spectacularly serene. We will dream of the wonderful scents of this special place and hope to be back soon!