Guest User
May 31, 2024
This was a charming hotel. Our flight was canceled due to a weather delay, so we were a day late arriving. initially, the hotel didn't want to accommodate us for our full stay, not because they didn't have space, but because they didn't feel it was their problem. After a little back and forth, they did decide to allow us to stay for all of the days we paid for. The water park was a great experience for the kids, and my husband and i enjoyed the spa. The food was okay as well. We were not super impressed with the drinks or restaurants in particular. They were pretty standard for all inclusive hotels. All in all, my family of 4 had a good experience.