Secrets Cap Cana Resort & Spa

I went with my two good friends on our yearly girls trip, and then my mom arrived for her bday. We all loved how beautiful and calm the beach was and all the amenities but we thought the food and drink was not on par with other Secrets or All inclusive hotels we have stayed in. I have stayed at Secrets the Vine Cancun 3 times, Hyatt Zilara Punta Cana, and Hard Rock Los Cabos. Also thought that during the day the pool area was vary boring except during the activities (water aerobics, volleyball, zumba) but it would be cool to have a DJ or louder more fun music playing. It was also very hard to find shade at the pool and the beach, wish there were more chairs with umbrellas. The night entertainment was great at Desires and at the lobby especially the Dj and bands that played more upbeat dancing music, and Black Coffee got everyone to dance and was such a great vibe, we love him. Our concierge/butler - Osvaldy Guerrero Cedano is a true Gem, the best concierge/butler I've ever had. He was super responsive and helped us out at all times. It was my mom's bday and he had the room decorated with cake and Champagne and she loved it. He totally made her day more special. Ultimately I thought that this Secrets was more for couples where most Adults only resorts are a bit more fun and have more of a variety of people of all ages, for example girls trip, bachelorette, bachelor, wedding party. it seemed way more focused for couples and we all felt a bit out of a place. Lastly our room smelled like mold, I wish we had complained and had it changed it because on the last day our Concierge/Butler allowed us to checkout late and then enjoy the resort and use a room just to shower before leaving for our late flight. The room that we used the shower in was the same size but no smell of mold. The service was amazing though, all employees were super nice, kind, helpful and smily they made the atmosphere so great! Thanks for everything!

This hotel is very high end resort. There was live music every day, a great variety of restaurants to choose from, very nice and clean gym with bottled water, and a coffee shop open 24 hours. All of the staff was super friendly and helpful. Great views everywhere and lots of great drinks. I recommend it to everyone that wants a place to have a quiet area and a little bit of live music at night. it was a perfect balance between the two for me. Everything was super clean and I got a great deal from Trip.com. I hope to go again.

Roxana at the Six Senses Spa was one of the best masseuses I have ever had. Definitely worth asking for her if you go there.

Beautiful location. Preferred beach and pool very restful. Excellent service. Outstanding butler service provided by Darling!!! Rosewater preferred Club restaurant rated #1. Portfolio and Oceana very good. El Patio Mexican very busy. New cook at Bordeaux French unfortunately over salted main courses. Wait staff always helpful and friendly.

We were a big group of 9 people. Everything felt perfect for a week. It’s the perfect place either for a relaxed or fun time. Great infrastructure, amazing food and the kindest staff. A special thanks to Jeison, who was always ready to help and solved every issue with the kindest attitude.

This place was magnificent. We had such a great time. Anibal was great. He took care of us and was there at every moment. Also the spa manager Yraima was phenomenal, she did such of a good job hosting the bridal party. Secrets was beautiful I cannot wait to return.

We loved Secrets Cap Cana! The beach and pools were beautiful! The food was delicious! We stayed in the Preferred swim out and the room was so beautiful! Carlos was amazing and took care of everything we needed! We are ready to go back “home” already!

Carlos, our butler, was beyond superb! Our stay was absolutely RELAXING, and Carlos is greatly to thank for that! He made our anniversary extra special! Every single thing was EXCELLENT! We sure did feel like family!