Tres Palmas Inn & Villas

Just returned. Our company rented out the entire property (5 houses) for our annual sales meeting. Wonderful houses and facilities. The rooms were well kept, beds were comfortable, TV's and bathrooms worked great. Great internet service, which was needed for our meetings. Water pressure in showers wasn't very good, but other than that the facility is terrific.

We planned to have our wedding there due to the location being our perfect vibe and feeling like home (we're originally from the metro area in PR but moved to CA) and the price was great. However since day one of them receiving our deposit, they were funky, absolutely not customer friendly whatsoever, it felt like once they got our money they would try to find reasons to not let us stay. First off, during the time of our prep in dec/2021 Omicron was beginning to spread a lot causing the entire island and even states in the US to be unable to provide lab tests during that time, in PR they were accepting home/portable tests to do on the spot however to make things extra difficult 2 days before the wedding Nancy wouldn't accept them (even though at our hotel for our honeymoon they did). However, I didnt take this personal because the Depar**ent of Tourism does say lab tests are required, so we got another official test done no problem. Then the