Mercure Living Putrajaya

Mercure Living Putrajaya Reviews

Mercure Living Putrajaya

Block A, Menara Shaftsbury, Presint 1, Putrajaya, 62000, MalaysiaView Hotel Details
Mercure Living Putrajaya
Mercure Living PutrajayaMercure Living PutrajayaMercure Living Putrajaya
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Mercure Living Putrajaya Guest Reviews

4.6/5
Great
303 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(303)
Positive reviews(296)
Reviews with photos/video(122)
Delicious breakfast(35)
Near shopping area(29)
Large rooms(26)
Convenient for shopping(24)
Perfect for families(22)
Great swimming pool(21)
Convenient parking(13)
Strange smell in room(6)
Negative reviews(7)
Satisfied guest
One-Bedroom Apartment
Stayed in Sep 2024
Family
31 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Had a great time in this apartment style hotel. Comfortable bed and delicious breakfast. Had the best roti canai by their Chef Iqmal. Will definitely come again ❤️
Response from Property: Dear Valued Guest,Thank you for your kind feedback. We are delighted to hear that you had a great experience at our hotel, enjoyed the comfortable bed, and found our breakfast to your liking. It’s wonderful to know that Chef Iqmal’s roti canai made such a positive impression. We look forward to welcoming you back for another enjoyable stay.Warm regards,Wan EnderiGeneral Manager
Candy889
Two-Bedroom Apartment
Stayed in Sep 2024
Family
3 review
4.5/5
Great
Posted on Sep 3, 2024
Lovely hotel apartment and convenient to shopping mall and promenade. Would stay again.
Response from Property: Dear Candy889,Thank you for your kind feedback regarding your recent stay at Mercure Living Putrajaya. We are delighted to hear that you found our apartment comfortable and conveniently located near the shopping mall and promenade. Your satisfaction is our top priority, and we are thrilled that you would consider staying with us again. We look forward to welcoming you back in the future.Warm regards,Wan EnderiGeneral Manager
Anonymous User
One-Bedroom Apartment
Stayed in Sep 2024
Business travelers
17 review
4.7/5
Amazing
Posted on Sep 12, 2024
The hotel is soo clean, but tge choice of food for breakfast can be improved..
Daeng Nurul Qayyimah
One-Bedroom Apartment
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 23, 2024
All is tip top. I love to stay here with my family. Thank you mercure living hotel
6/7
Response from Property: Dear Daeng,Thank you for taking the time to share your positive feedback. We are delighted to hear that you and your family had a wonderful stay with us at Mercure Living Putrajaya. It is our pleasure to provide a comfortable and enjoyable experience for our guests. We look forward to welcoming you back in the future and ensuring your next visit is just as memorable.Warm regards,Wan EnderiGeneral Manager
K.Izham
One-Bedroom Apartment
Stayed in Jul 2024
Business travelers
23 review
4.5/5
Great
Posted on Jul 25, 2024
Overall stays here are great due to its location as well the spacious room. Parking is free. Minot comments in the gym's lighting which is not suitable for night workout. I really recommend the hotel to increase the lumen to be brighter.
Response from Property: Dear K.Izham,Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you enjoyed our prime location, spacious rooms, and complimentary parking.We appreciate your feedback regarding the gym's lighting. We understand the importance of a well-lit environment for night workouts and will certainly consider your suggestion to increase the brightness in that area.Your comments are invaluable to us as we strive to improve our facilities and services. We look forward to welcoming you back and hope to provide an even better experience on your next stay.Best regards,Wan EnderiGeneral Manager
Guest User
One-Bedroom Apartment
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Cozy room, easy access, Friendly staff and great environment!
Response from Property: Dear Valued Guest,Thank you for sharing your positive experience at Mercure Living Putrajaya. We are delighted to hear that you found our room cozy, our location convenient, and our staff friendly. It is our goal to provide a welcoming environment for all our guests, and we are pleased that we met your expectations.We look forward to welcoming you back in the future. Should you have any further feedback or requests, please do not hesitate to contact us.Warm regards,Wan EnderiGeneral Manager
Nor Shirah Zafirah binti
One-Bedroom Apartment
Stayed in Jul 2024
Family
10 review
4.2/5
Very Good
Posted on Jul 8, 2024
Nice location. Big pool. Parking a bit hard due to close to wedding avenue Bizmilla in weekend.
Response from Property: Dear Ms. Nor Shirah Zafirah,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location and the pool facilities. We apologize for any inconvenience caused by the parking difficulties during the weekend. Our team is working to address this issue and improve the overall experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Best regards,Wan EnderiGeneral Manager
Anonymous User
One-Bedroom Apartment
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 3, 2024
Room was ok..spacious..but breakfast menu not many choices.
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We are pleased to hear you found your room spacious. We apologize for the limited variety in our breakfast menu. Your feedback is invaluable, and we are actively reviewing our options to enhance our offerings. We hope to have the opportunity to welcome you back and provide an improved experience.Thank you once again for your comments.Sincerely,Wan EnderiGeneral Manager
nrshazalie
One-Bedroom Apartment
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 17, 2024
best hotel ever . Great for activities positiveMentions Great Swimming pool hygiene-plus Hygiene Plus review-scores Excellent room comfort & quality positiveMentions Great Breakfast internet connection lajuuuuu tq
6/10
Response from Property: Dear nrshazalie,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay with us, especially the activities and our excellent swimming pool. Maintaining high hygiene standards is a priority for us, and we are glad this reflected positively in your experience. Your compliments on room comfort, breakfast, and internet connectivity are greatly appreciated. We look forward to welcoming you back soon for another memorable stay.Warm regards,Wan EnderiGeneral Manager
Sab Mus
One-Bedroom Apartment
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Our recent stay at this hotel was nothing short of delightful. From the moment we arrived, the staff made us feel welcome and valued. We came early around 1pm to check-in. The check-in process was smooth and efficient, with the front desk personnel providing us with all the necessary information about the hotel’s amenities and services. The room itself was incredible, spacious, and tastefully decorated. The bed was incredibly comfortable, ensuring a restful night's sleep. We enjoyed a breakfast buffet, which offered a wide variety of fresh and delicious options. Overall, our experience at this hotel was fantastic.
Response from Property: Dear Sab Mus,Thank you for your kind words and positive feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed our amenities, services, and breakfast buffet. Our team takes great pride in ensuring a memorable experience for our guests, and we are thrilled to have met your expectations. We look forward to welcoming you back on your next visit.Best regards,Wan EnderiGeneral Manager
Fiqa.rosli
Executive Suite
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Ni kali kedua i booking hotel ni.. kalini i bawak my family n sister yg penting semua happy..and i ada mintak ballon for father's..tq
Response from Property: Dear Fiqa.rosli,Thank you for choosing to stay with us again and for bringing your family along this time. We are delighted to hear that everyone had a wonderful experience.We are also pleased to know that the special balloon arrangement for Father's Day met your expectations. Your satisfaction is our top priority, and it’s gratifying to know that we were able to contribute to your memorable stay.Should you have any further requests or need assistance in the future, please do not hesitate to contact us.Warm regards,Wan EnderiGeneral Manager
BB 8552
Two-Bedroom Apartment
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Excellent service…good location…got mini market at UG level…basic kitchen utensils…got microwave, washing machine…very conducive for small family…we even manage to secure early check in (12pm) and late check out (3pm)…highly recommended and definitely will stay again
Response from Property: Dear BB 8552,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your recent stay and that our amenities and service met your expectations. Your kind words about our location, facilities, and accommodation options are greatly appreciated. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Wan EnderiGeneral Manager
AlongAyu
Two-Bedroom Apartment
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Such a wonderful stay for our family. Comfortable, Convenient, and Clean, we give Mecure Living 3 Cs! The breakfast buffet was awesome. Very close to Alamanda shopping mall, I spent hours doing my shopping there. We dont have to go far to buy food, we can just grab nice hot seafood, malay cuisine, fruit juices, banana fritters etc at the food court. We also make used the kitchen and did our marketing at Redtick that offers a variety of fishes, they also have chicken, meat and lots of thing for cooking especially the frozen food with lots of choices. This is our 3rd stay and definitely will come again soon🙂
6/7
Response from Property: Dear AlongAyu,Thank you for choosing Mercure Living and for sharing your experience with us. We are delighted to hear that you had a wonderful stay and enjoyed our comfortable accommodations, convenient location, and cleanliness standards. It's great to know that our breakfast buffet and proximity to Alamanda shopping mall added to your enjoyment. We look forward to welcoming you back for your 4th stay and ensuring another memorable experience.Warm regards,Wan EnderiGeneral Manager
Anonymous User
One-Bedroom Apartment
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
My family and I have a pleasant stay. It is so touching knowing that the painting at the hotel was made by autism kid. What a cool hotel Mercure is. I really their breakfast as it served shabu-shabu early in the morning.
Response from Property: Dear Valued Guest,We are thrilled to hear that you and your family had a pleasant stay with us at Mercure Living Putrajaya. Your kind words regarding our hotel and amenities, particularly the painting crafted by an autistic artist, warm our hearts. We strive to create memorable experiences for all our guests, and it's delightful to know that you appreciated the uniqueness of our offerings.Your feedback about our breakfast, featuring shabu-shabu, is greatly appreciated. We aim to provide a diverse and satisfying culinary experience for all our guests.Thank you for choosing Mercure, and we look forward to welcoming you back soon.Warm regards,Wan EnderiGeneral Manager
Nash Gh
One-Bedroom Apartment
Stayed in May 2024
Family
3 review
4.2/5
Very Good
Posted on May 26, 2024
My 2nd time visit to this hotel after around 6 month. But this time a little bit dissapointed because the pool is close for maintainance during my arrival. Management said it's unavoidable because someone irresponsible cause the pool to be close for cleaning. But my suggestion is the hotel could inform earlier through email and provide option to change the date if possible. There's playground but also inaccessible because they close the door to the pool. So sad, my kids don't have anything to do on the first day. Other than that, my stay was good, the room is clean, food is good. They said i can get free upgrade on my next visit. Will looking fowards about it.
Response from Property: Dear Nash Gh,Thank you for your feedback and for choosing to stay with us again. We sincerely apologize for the inconvenience caused by the pool closure and the playground access issue during your visit. Your suggestion to inform guests earlier is invaluable, and we will implement this in the future. We're glad to hear that you enjoyed the rest of your stay, including the clean room and good food. As a token of our appreciation, we look forward to offering you a free upgrade on your next visit.Warm regards,Wan EnderiGeneral Manager