Qingdao Yihai Garden Hotel (May Fourth Square)

Qingdao Yihai Garden Hotel (May Fourth Square) Reviews

Qingdao Yihai Garden Hotel (May Fourth Square)

5 Middle Hong Kong Road, Qingdao, ChinaView Hotel Details
Qingdao Yihai Garden Hotel (May Fourth Square)
Qingdao Yihai Garden Hotel (May Fourth Square)Qingdao Yihai Garden Hotel (May Fourth Square)Qingdao Yihai Garden Hotel (May Fourth Square)
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Qingdao Yihai Garden Hotel (May Fourth Square) Guest Reviews

4.7/5
Amazing
1544 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1544)
Positive reviews(1494)
Reviews with photos/video(427)
Large rooms(189)
Easy to get around(153)
Friendly front desk staff(106)
Delicious breakfast(91)
Close to metro(67)
Perfect for kids(40)
Luxurious(17)
Tasty restaurant(15)
Negative reviews(50)
Olivier
Superior City-view Double Room
Stayed in Apr 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Apr 22, 2024
Airconditioning was not working in the room and breakfast just Chinese style. Overall the hotel and location was great
Response from Property: The central air conditioning just stopped heating and needed to be serviced for a day before providing cooling. The restaurant offers a wide variety of food such as milk and bread, welcome to visit us again!
John Tonks
Superior City-view Double Room
Stayed in Apr 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Amazing service, nice modern super clean room, excellent value for money.
Response from Property: Thank you for your five-star review. I wish you a happy life and look forward to your next stay.
TsweetToo
Selected Double Room
Stayed in Dec 2023
Solo travelers
2 review
4.5/5
Great
Posted on Dec 30, 2023
Overall stay was very good. The hotel staff is nice, room was fairly clean. Maybe it’s slow season, the staff all look a bit sluggish. They are either not prepared to answer questions or don’t know how to answer questions. On their website it says they have airport shuttle service with added fee, when I asked them they look dumbfounded. Breakfast was tasteless, nothing was very good. The room I had had dirty windows, and a broken fridge. The hotel staff was nice to put my things in their front desk fridge. Other than that everything else was nice.
Response from Property: Dear guest, First of all, thank you very much for taking the time to share your stay experience with us. We are sorry that the unprofessional behavior of hotel staff affected your stay during your stay. Please accept our deep apology and thank you for your understanding and recognition. We will also strengthen the training period for employees in this regard. Please continue to choose our hotel in the future!
Trishy
Stayed in Dec 2023
Friends
8 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Very convenient location, just 5 minutes walk to Mixc shopping mall. The room I got was new, clean and spacious, with an amazing view of the city. Staffs were very polite and professional. Thank you for accommodating to my late check out request so I can get some rest before my late flight.
Anonymous User
Superior City-view Twin Room
Stayed in Mar 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on May 1, 2024
ok I'll be home around five and I'll head back home soon after the
Response from Property: Thank you very much for your support, welcome to Qingdao next time!
Guest User
Superior City-view Twin Room
Stayed in Oct 2023
Couples
5 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Hotel is located in the city center and very convenient to travel around Qingdao.
Response from Property: Thank you for giving the hotel five stars .The hotel has a great location and face to the sea with spring blossoms.looking forward to see you again. Best regards.
Zhouzhou22
Selected Double Room
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 26, 2023
不错.~@~@@~@@^O^^O^^O^^O^^O^^O^^O^^O^^O^^O^
Response from Property: The happiest thing every day is not the sunny weather or the flowers blooming, but seeing your happy smile and recognition of the hotel ~ We look forward to meeting you again on the beautiful Qingdao beach and at Qingdao Yihai Garden Hotel May Fourth Plaza store!
Wenjun
Guestroom (Double bed)
Stayed in Feb 2024
Business travelers
1 review
4.0/5
Very Good
Posted on May 1, 2024
GOOD~
Guest User
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 7, 2024
good🥰
Guest User
Superior City-view Twin Room
Stayed in May 2024
Family
19 review
3.0/5
Posted on May 5, 2024
It rained on the last day of the trip, and we had to catch the train. We had breakfast at the hotel, which had a full range of varieties: fresh wontons, steamed dishes, stir-fried vegetables, bread, salads, fruits, and a full range of Chinese and Western food. There was even mutton soup, which tasted pretty good. We also had Shandong-style sweet and sour pork... There was a paper cup next to the hotel's coffee machine, so I packed one cup to take away d(^^*). Next time I come, I will definitely book a room with meals.
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Response from Property: Dear guest, thank you for visiting Qingdao Yihai Garden Hotel May Fourth Square and giving us your review as soon as possible. We have shared your review feedback with the catering department as soon as possible, and the chef team will also launch seasonal new dishes in a timely manner according to the guests' expectations. Guest satisfaction is our goal that we always pay attention to. This is not just a slogan, but also our action. We sincerely hope that you will have the opportunity to stay at Qingdao Yihai Garden Hotel May Fourth Square again in the future to witness our more improvement and progress! Thank you.
Anonymous User
Superior Garden-view Twin Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 5, 2024
Advantages: 1. The hotel is new and well located, next to the Mixc and May Fourth Square, it is very convenient to go anywhere, and it is convenient to take a taxi or the subway 2. The service attitude is very good. Because I added a room for one night, the room types booked at different times are different. After checking in on the first night, I put my luggage at the front desk and went out to play. The staff waited until the room was ready the next day and sent the luggage in. They also helped to upgrade the room with a better view 3. There are many types of breakfast Disadvantages: The room on the second day had a paint-like smell when the air conditioner was turned on
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Qingdao Yihai Garden Hotel Wusi Square Branch, and thank you for giving the hotel a five-star praise in your busy schedule. The hotel's perfect geographical location and view are one of our major advantages. It is a 15-minute walk to Wusi Square and only 277 meters away from the subway station, which can also make your travel more convenient and smooth. We will continue to uphold the principle of warm and thoughtful service, creating unlimited surprises for every stay for you, so that you can spend an unforgettable journey at Qingdao Yihai Garden Hotel Wusi Square Branch.
Lulu
Deluxe Room (Double bed)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
I want to give this hotel a big thumbs up. It may not be the best hotel in this area, but it is definitely the best choice for my May Day trip. It is located in the most prosperous May Fourth Square business district, with a superior location, but different from the Shangri-La and Westin next to it. It is quiet in the bustling, and it is isolated from the hustle and bustle of the outside road as soon as you enter the hotel yard. The most important thing is that, as other friends commented, every waiter in the hotel, including the security brother, is very warm and friendly, and really makes people feel at home. When checking in, they asked about personal preferences and arranged a room with a good view. My husband hurt his knee while playing. When he arrived at the lobby, the little brother took the initiative to ask and brought iodine in time. I'm sorry that I didn't remember the names of the handsome men and beautiful women in the lobby, but Yihai Garden is the best experience for me as a first-time tourist in Qingdao. She must have some aspects to be improved, such as the grade of toiletries, water temperature, room lighting layout, etc., but with friendly service, this is a safe home.
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Response from Property: Dear guest, thank you for your high evaluation of us. "With friendly service, this is a safe home", you said it very well. We will continue to work hard to make every guest feel at home. Thank you again for your visit and wish you a happy life!
ALice_7🧸
Superior Garden-view Twin Room
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 3, 2024
Environment: A newly opened hotel with a very good environment. It is new at first glance. Whether it is the hotel lobby or the guest room area, it makes people feel comfortable. At night, you can hardly hear the sound of pumping water or showering in the corridor, next door, or on the upper floor. The sound insulation is good. I slept very well. The room has built-in sensor control. I fell asleep tired from watching TV on the bed. Not long after, all the lights in the room were turned off by themselves. The TV also turned off the power by itself. When I woke up and made a little sound, the lights turned on automatically. It's so advanced. The location is right next to the May Fourth subway station. It's very close. I rely on the subway to travel. Next to it is the Mixc. It is very convenient to go shopping and order takeout. Service: Responsive. The delivery robot is also very cute. You don't have to go downstairs to order takeout. It's super convenient. Once I ordered fried chicken and didn't finish it, I put it in the refrigerator. I can heat it up at night. The experience is not too good. Hygiene: The overall hygiene is very good. Every day when I go out, I can see obvious signs of cleaning the room. In particular, the bathroom, washbasin, and bathroom are separated. After entering the room, the movement line is very direct and simple. You won't bump into friends Facilities: You can play table tennis and exercise. I'll try it next time. I especially like the restaurant. There are many types of food. The food is very good!!!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Qingdao Yihai Garden Hotel May Fourth Square Branch and giving the hotel positive feedback. The hotel is located in the central and prosperous area of ​​​​Hong Kong Middle Road, Qingdao, the capital of sailing, facing the sea and enjoying beautiful scenery. There is a subway station at the door of the hotel, and the superior geographical location has become the first choice for guests to travel. I am very happy to see that you are satisfied with the hotel's location and service quality. It is our honor to have a loyal customer like you. Thank you again for choosing Qingdao Yihai Garden Hotel May Fourth Square Branch, and wish you a happy life!
Guest User
Selected Double Room
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is very new and the decoration is very special. The open counter and the various shells placed in the lobby are also very beautiful. The hotel is equipped with a food delivery robot, which is very smart and protects the privacy of guests. The front desk manager Wei's service is very thoughtful and recommended surrounding attractions and restaurants for us. Thumbs up.
Original TextTranslated by Google
Response from Property: Thank you for meeting you in the beautiful sailing city of Qingdao. We are very grateful for your five-point praise and thank you for your recognition of the front office manager. Qingdao Yihai Garden Hotel May Fourth Square Branch is located on the most prosperous Hong Kong Middle Road in Qingdao, the sailing city, facing the sea and beautiful scenery. There is a subway station at the door of the hotel, and the superior geographical location has become the first choice for guests to travel. The hotel always takes guest satisfaction as the core of service, and strives to create an extraordinary journey for you.
Guest User
Superior City-view Twin Room
Stayed in May 2024
Family
19 review
2.0/5
Posted on May 2, 2024
The sanitation of the hotel is worrying. After washing my hair in the morning, I found that the hair dryer was not producing any air. I looked at the back of the hair dryer and saw that it was blocked by dirt. I couldn’t clean it with a toothbrush myself (the first picture is a picture of the hair dryer full of dirt, and the second picture is a picture of myself after cleaning it). Let’s talk about the hotel service. I was afraid that I wouldn’t be able to buy a train ticket for the May Day trip, so I booked the room day by day. On the first day, I couldn’t open the door of the room. I went to the front desk and they told me that I had to go to renew my stay every day... I questioned this operation, and they told me that it was okay... The sanitation of this five-star hotel? ! Service? !
Original TextTranslated by Google
Response from Property: Dear Ms. Dong, we are very sorry that we failed to satisfy you with your stay. We have reported the hair dryer hygiene issue you mentioned to the relevant department for rectification. As for the issue that the room card needs to be updated every day, we failed to inform you in advance. We sincerely apologize to you. In the future, we will do our best to provide guests with better services. Thank you for your reminder and wish you a happy life!