InterContinental Qingdao

InterContinental Qingdao Reviews

InterContinental Qingdao

No.98 Aomen Road, Shinan District, Qingdao, Shandong, 266071, ChinaView Hotel Details
InterContinental Qingdao
InterContinental QingdaoInterContinental QingdaoInterContinental Qingdao
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InterContinental Qingdao Guest Reviews

4.6/5
Very Good
6367 review
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.6
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All reviews(6367)
Positive reviews(6136)
Reviews with photos/video(1289)
Friendly front desk staff(441)
Delicious breakfast(392)
Nice sea view(330)
Close to beach(54)
Great swimming pool(50)
Luxurious(46)
Delicious buffet(42)
Negative reviews(226)
Guest User
Deluxe City-view Room-Two Beds
Stayed in Sep 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on 4 Sep 2024
Everything was perfect speciallt Alice ,Tina Ivy Zhang made my day.i will recommend this hotel to my friends thank u
Response from Property: Dear Ctrip guests, Thank you so much for your kind words! We're thrilled to hear that Alice, Tina, and Ivy Zhang made your stay exceptional. Your recommendation means the world to us. Looking forward to welcoming your friends. Cheers!GM: Coco Xu
TaeTaeLiz
Deluxe Ocean-view Room-King Bed
Stayed in Ogo 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on 6 Sep 2024
If you're looking for a nice place to escape the world, this is the hotel to be. The location it's in provides easy access to a lot of different activities as well as providing it's own amenities to enjoy.
Response from Property: Dear Guests，thank you for your wonderful review! We're delighted to hear that our hotel was the perfect escape for you. We strive to offer a blend of convenience and serenity, and your satisfaction is our greatest reward. Looking forward to welcoming you back soon! GM: Coco Xu
Sajad
Deluxe Ocean-view Room-King Bed
Stayed in Jun 2024
Couples
5 review
4.7/5
Amazing
Posted on 24 Jun 2024
We were there for my wife birthday, the location was amazing and most of things were great ( we had a minor problems with bed and pillow) but the rest of things were wonderful. front desk staff were very kind and helpful.they sent a beautiful cake along with nice message to our room from hotel management and made a memorable moment for us. The hotel breakfast was perfect as well ,western and Chinese food were available.we recommend this hotel to our friends.
PCH
Deluxe Ocean-view Room-Two Beds
Stayed in Apr 2024
Travel with friends
12 review
4.2/5
Very Good
Posted on 15 Apr 2024
The hotel is quite old but the view is really great and the breakfast has various international various menu.
Travelgirrl
Deluxe City-view Room-King Bed
Stayed in Apr 2024
Couples
39 review
5.0/5
Outstanding
Posted on 6 Apr 2024
We enjoyed our stay at the Intercontinental Hotel. It is in walking distance from the lighthouse and you can watch the light show from there or just outside the hotel.
toriness
Deluxe City-view Room-King Bed
Stayed in Mac 2024
Business travelers
62 review
5.0/5
Outstanding
Posted on 21 Mac 2024
I stayed here for a conference held nearby. What a lovely hotel!!! Amazing lobby, great service, nice clean big room. So comfortable and right on the water. I would stay here again for sure.
Response from Property: Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us during the conference. It's fantastic to know that you appreciated our amazing lobby, great service, clean and spacious rooms, as well as the beautiful waterfront location. We look forward to welcoming you back again in the future for another comfortable stay! GM: Nathan Sun
Omidma
Deluxe City-view Room-King Bed
Stayed in Ogo 2024
Family
10 review
5.0/5
Outstanding
Posted on 30 Ogo 2024
The location is perfect, breakfast is the best , although rooms need some renovation but instead it has great staff, Jennifer and Tina were so kind, and I was surprised Wendy who cleans 7th floor was super kind and with good English, if I were the manager of hotel I assign her for front desk that needs proficiency in English
PoonFrankie
Deluxe City-view Room-King Bed
Stayed in Jul 2024
Business travelers
4 review
4.5/5
Great
Posted on 13 Jul 2024
Good service
Sebastian Ang WM
Deluxe Ocean-view Room-King Bed
Stayed in Jan 2024
Business travelers
2 review
4.7/5
Amazing
Posted on 17 Jan 2024
Thumbs up -I must say . Almost all staff is very friendly and helpful. Even the room cleaners is very friendly and helpful. Thumbs up again for the concierge staff as well . I specifically recommend this 海尔洲际酒店宾客关系部的 Ivy 王家旸 and one of the cleaning departments lady which I forget to get her name -(she is new trained - 2 month only ) date 11 jan . Room 1256 . She is very caring and helpful. I was rather upset with the morning breakfast staff - all is so unprofessional. Training shld be mandatory to all the staff . They will rather rude and no respect to guest . I do not wish to explain too much on my unpleasant experiences here .
Guest User
Deluxe City-view Room-King Bed
Stayed in Jun 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on 7 Jul 2024
I really enjoyed my stay here and I will return. As a female solo traveler I felt very safe. The handwritten note from housekeeping was really lovely. This hotel maybe out of the city center but it's so close to the subway and the main train station.
Response from Property: Dear Guest.Thank you very much for your valuable review, we are honored to add a touch of warmth and peace of mind to your trip. Knowing that you felt at home in our hotel while traveling alone as a woman is a great encouragement to us. Our team is committed to creating a comfortable and safe stay for every guest, and your satisfaction is our constant goal. Thank you again for your choice and recognition, your satisfaction is our driving force. We look forward to welcoming you again in the near future and opening another unforgettable journey for you. If you have any suggestions or need further assistance, please feel free to contact us, we will be happy to serve you.We wish you all the best and a pleasant journey!General Manager: Nathan Sun
NIHAT
Deluxe City-view Room-Two Beds
Stayed in Mei 2024
Family
39 review
3.7/5
Posted on 5 Mei 2024
Hotel location is perfect, staff also very kindfull and helpfull but room is very old and not good maintenance. Furnitures and electric swtiches should renewed asap.
Response from Property: Dear Guest, Thank you for your kind words about the hotel and our services. Our equipment and facilities are maintained on a daily basis to meet the needs of our guests. At the same time, the hotel is also planning for renovation work, and we look forward to giving you a brand new experience in the near future. Thank you again for your support and trust, and we look forward to seeing you again! Wish you a happy life! General Manager: Nathan Sun
Alvin
InterContinental Deluxe Room
Stayed in Dis 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on 12 Dis 2023
Good location with sea view. Room was clean and service was good.
Anonymous User
Deluxe Ocean-view Room-King Bed
Stayed in Apr 2024
Travel with friends
11 review
4.5/5
Great
Posted on 12 Mei 2024
The location is great. Unfortunately, I was unsatisfied with the room service; the food arrived cold.
Guest User
Deluxe Ocean-view Room-King Bed
Stayed in Feb 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on 9 Feb 2024
A hidden gem! Fabulous location and views to die for. The staff were helpful and accomodating. Fitness and pool facilities were top notch, as was the dining options. Nice friendly touches on New Year. Looking forward to staying again sometime.
Guest User
Deluxe City-view Room-King Bed
Stayed in Jan 2024
Couples
5 review
3.5/5
Posted on 7 Jan 2024
The facilities and setup are very old, including the hairdryer and toilet. The toilet even clogged and claimed to be no room for exchange, we have no choice but waited for fixing. Bad option.
Response from Property: Dear guest, Thank you for taking the time to share your experience of staying at our hotel. We sincerely apologize for the inconvenience you encountered, especially the outdated facilities and toilet blockage issues.We are always committed to providing a comfortable accommodation environment and superior service, and your satisfaction is our greatest pursuit. In response to the problems you reported, we have already informed the relevant departments to rectify and maintain the facilities to ensure a better stay experience for future guests.We apologize once again for any inconvenience caused and thank you for your understanding and support. We hope that your next stay with us will be even better, and if you have any suggestions or requests, please feel free to contact us. We will be more than happy to serve you. General Manager:Nathan Sun