Kunlun Heyue Resort Hotel (Qingdao Olympic Sailing Center, May Fourth Square) Guest Reviews
4.6/5
Very Good
3585 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.5
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All reviews(3585)
Positive reviews(3485)
Reviews with photos/video(666)
Friendly front desk staff(809)
Delicious breakfast(221)
Many amenities(217)
Nice sea view(176)
Close to beach(98)
Perfect for business trips(62)
Good Internet(39)
Negative reviews(100)
Guest User
Business Room(no window)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Hotel was well situated and good facilities. The staff were friendly and helpful, and there were some great sites very close by for walks and entertainment.
Response from Property: 親愛的家人,您好!非常感謝您在百忙之中給予崑崙用心的評價。得到客人您的讚許,是我們每一位崑崙人為之不懈努力的動力。有朋自遠方來,不亦樂乎~期待與您的下次相逢,青島崑崙和悦酒店歡迎您常回“家”
Goh Ai Lin
Business Double Room (No window)
Stayed in Mar 2024
Couples
65 review
4.2/5
Very Good
Posted on Mar 30, 2024
Near the Olympic Sailing Centre, where you can walk around the area for beautiful view. Huge room. Metro is a little further away but still within walking distance.
Response from Property: Dear VIP: Thank you for choosing the Qingdao Kunlun Hyatt Hotel. It is an honor to leave a good impression on you during your journey. We sincerely welcome your next visit。
小_马
Business Double Room (No window)
Stayed in Apr 2024
Couples
15 review
4.5/5
Great
Posted on Apr 20, 2024
Location a bit far from subway station but with a nice view from olympic center.
Cleaning and amenities very correct
Response from Property: 親愛的家人,非常感謝您選擇崑崙和悦酒店,您細緻的評價讓我們感動不已。您的滿意,讓我們無比幸福;您的力薦,讓我們感到萬分榮幸。能贏得您的厚愛,我們唯有堅持不懈的努力,方能做得更好!期待您的再次光臨!
sabardeeman
B.Duck Sea-View Family Room (Theme)
Stayed in Apr 2024
Family
8 review
3.5/5
Posted on May 5, 2024
Location is great. You go out from the hotel and you are directly at the olympic sailing area. There are some malls also nearby. Unfortunately the maintenance is not that good. Room is not so clean. And the corridors look old and not clean.
Response from Property: Thank you for your valuable feedback and suggestions. We will continue to strive to take more effective measures to improve and enhance.
Guest User
Business Double Room (No window)
Stayed in Mar 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Apr 5, 2024
A Reasonable price. Room is clean. Unfortunately the Facility is a bit of old. The room instructions are not clear. For example:
Don’t have the phone instructions for the front desk Or the housekeeping.
But the Location is good.
Staff are very friendly. Good services.
Response from Property: Dear guest, thank you very much for taking time out of your busy schedule to leave a review for us! All hotel employees take customer first as their service tenet and serve every customer well as their work goal. The hotel's breakfast buffet is rich and varied. The parking lot is open to guests free of charge, making your journey even more cozy. Kunlun Hotel is located in the Olympic Sailing International Center, surrounded by many check-in attractions and convenient for entertainment and shopping. We welcome your next visit~
Ahmed.Adawi
Superior Double Room
Stayed in May 2024
Business travelers
9 review
4.0/5
Very Good
Posted on May 21, 2024
Great location, This hotel could be better in terms of services and cleanliness
Response from Property: Thank you very much for your support and trust in us。We look forward to having you come again to review our progress and wish you a happy day!
Guest User
Standard Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Miss zhong very good thank you
Response from Property: 親愛的顧客您好,感謝您百忙之中給予和悦酒店精細的點評。我們已第一時間與小夥伴們分享了您的讚美,我們堅信,服務當於細緻入微處見真情。海邊酒店,歡迎五湖四海的朋友來家做客。
TAT WENG
Ocean-view Room
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Good services and helpful receptionist Wangjia Li 😊
Response from Property: 親愛的賓客:您好!非常感謝您入住本酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Mohsin Khan7
Business Room(no window)
Stayed in Mar 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Apr 17, 2024
Best location in heart of city. Great value for money
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to provide detailed feedback to the Hyatt Hotel. We have shared your praise with our friends as soon as possible, and we firmly believe that service should be seen in every detail. The seaside hotel welcomes friends from all over the world to visit.
ATTA
Standard Room
Stayed in Jun 2024
Travel with friends
12 review
3.0/5
Posted on Jun 9, 2024
location is good but , cleaning us…….
Response from Property: Dear valued guest:thank you for your valuable feedback. Regarding the hygiene issue you raised, we will immediately rectify it. If you have any questions, please feel free to provide feedback to the front desk at the store and promptly resolve them for you. We apologize sincerely once again.
Michael Hutama Harto
Business Double Room (No window)
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Nice hotel
Response from Property: 親愛的賓客:您好!非常感謝您入住本酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Guest User
Ocean-view Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The sea view room is very quiet, very nice, the night view is beautiful, it is worth staying, the breakfast is also very rich, it is convenient to go anywhere, and the May Fourth Square at the pier is also close at night. It is worth staying again next time.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, thank you very much for taking the time out of your busy schedule to leave us a review! All hotel staff take customer first as their service tenet and serve every customer well as their work goal. The parking lot is free for guests, making your journey more warm. Kunlun Hotel is located in the Olympic Sailing International Center, surrounded by many check-in attractions, entertainment and shopping are convenient, welcome to visit us next time~
Guest User
Business Room(no window)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The bed in the room is clean and tidy. The hotel's sanitation is also very good. The bedding is really amazing, the fabric is skin-friendly and soft. The sound insulation is also very good, and you can't hear the noisy sounds from the outside. You can enjoy a comfortable sleep here.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for taking the time out of your busy schedule to comment on us and provide valuable suggestions! All hotel employees take customer first as their service tenet and serve every customer well as their work goal. The hotel has a buffet breakfast with rich and diverse varieties. The parking lot is free for guests, making your journey more warm. Kunlun Hotel is located in the Olympic Sailing International Center, surrounded by many check-in attractions, entertainment and shopping are convenient, welcome to visit us next time~
Guest User
Business Room(no window)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Whether you are on a business trip or traveling, you can rest assured that this hotel has very good hygiene conditions. The service attitude of the staff is also good. During the stay, they will answer any questions and respond to any requests. The service attitude is great.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your detailed review of Heyue Hotel. We have shared your praise with our friends as soon as possible. We firmly believe that service should be meticulous and sincere. Haibian Hotel welcomes friends from all over the world to visit us.
Guest User
Business Room(no window)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The location is excellent. Eating, drinking and traveling are extremely convenient. I slept soundly and peacefully here, and the bed in the room was very comfortable. I had a lot of fun playing here. It is very close to Qingdao and very convenient.
Original TextTranslated by Google
Response from Property: Thank you very much for your comments and support for Kunlun Hotel! Kunlun Hotel pays attention to detail service, and your satisfaction is the greatest encouragement to our work. The hotel was newly renovated in 2019, with complete facilities, providing you with free parking and buffet breakfast. Front desk colleagues are always available to answer your questions, recommend local food, shopping centers and destination routes for you, making your journey more convenient. The hotel is located inside Qingdao Olympic Sailing Center, with pleasant surrounding scenery. The May Fourth Square, Lover's Dam, Yaner Island and the Third Bathing Beach can all be reached on foot, allowing you to experience the romantic style of Qingdao~ Looking forward to meeting you next time