Guest Reviews of Kunlun Heyue Resort Hotel (Qingdao Olympic Sailing Center, May Fourth Square)
8.9/10
3445 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.7
Service9.2
Cleanliness8.8
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All reviews(3445)
Positive reviews(3357)
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Friendly front desk staff(741)
Awesome amenities(501)
Delicious breakfast(218)
Many amenities(200)
Nice sea view(98)
Perfect for business trips(83)
Located downtown(47)
Delicious buffet(17)
Negative reviews(88)
Guest User
Business Room(no window)
Stayed in Apr 2026
Family
29 reviews
10/10
Outstanding
Posted on Jun 4, 2026
The service was excellent. On the first night, our room was a bit noisy because it was too close to the elevator. After we reported the issue, the staff promptly upgraded us to a spacious, bright, and clean family room. Plus, it had a great sea view right outside!
Original textTranslated by Google
Response from Property: 親愛的家人,您好!非常感謝您在百忙之中給予崑崙用心的評價。得到客人您的讚許,是我們每一位崑崙人為之不懈努力的動力。有朋自遠方來,不亦樂乎~期待與您的下次相逢,青島崑崙和悦酒店歡迎您常回“家”
Ruigege
B.DUCK Sea-View Family Room (Theme)
Stayed in Mar 2026
Family
16 reviews
3.5/10
Posted on Apr 24, 2026
I booked a family room, and the toilet seat was broken and extremely old. Luckily, I brought a disposable toilet seat cover, otherwise, I wouldn't have felt comfortable using the restroom. We had to ask the staff to clean the room every day, but they never cleaned the bathroom. The shower drain was clogged. We had to pull out hair ourselves; the staff didn't bother to clean it. We also had to wipe the dust off the tables with tissues every day. The fried dough sticks at breakfast were so hard they were inedible, and the soy milk was watery. The curtains didn't close properly. The hotel hallway carpets had a lot of stains. It's a rip-off to pay this price for such a hotel. I would never stay here again if I visit Qingdao.
Original textTranslated by Google
Response from Property: 尊敬的貴賓您好,感謝您提出的寶貴意見,關於您反饋的早餐、設施設備和衞生問題,領導非常重視,酒店設施設備正在逐步改善,力求為每一位顧客提供高質量的旅居環境,您提出的衞生問題,我們馬上整改,嚴格按照三級巡檢,排查房間衞生死角。您有任何問題,歡迎在店反饋到前台,及時為您處理解決,再次向您致以最誠摯的歉意。
Guest User
Superior Double Room
Stayed in Feb 2026
Traveling with friends
14 reviews
10/10
Outstanding
Posted on Apr 9, 2026
The room was spacious and bright, fully equipped, exceeding my expectations for the stay. The surrounding scenery is beautiful, perfect for taking photos. The church architecture is magnificent and full of history, definitely worth a visit. The harbor scenery is charming, with boats coming and going, creating a relaxed atmosphere. Overall, the itinerary was well-planned, allowing for a fun and relaxing trip.
Original textTranslated by Google
Response from Property: 親愛的朋友您好,和悦酒店讓每位客人的旅行都有回到家的感覺,對家人的關懷和温暖,使我們每一位崑崙人必須執行的一項服務標準,更加優質的服務呈現給每一位有品質,有內涵的客人,祝您2026年諸事順利
Fulingsuannai
B.DUCK Sea-View Family Room (Theme)
Stayed in Mar 2026
Family
7 reviews
10/10
Outstanding
Posted on Apr 25, 2026
The front desk staff, Liu, was incredibly welcoming and enthusiastic.
Original textTranslated by Google
Response from Property: 親愛的家人,您好!非常感謝您在百忙之中給予崑崙用心的評價。得到客人您的讚許,是我們每一位崑崙人為之不懈努力的動力。有朋自遠方來,不亦樂乎~期待與您的下次相逢,青島崑崙和悦酒店歡迎您常回“家”
Guest User
Business Double Room (No window)
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 22, 2026
We arrived late at night, but the lovely front desk staff still gave us a warm welcome. The environment is great, and the breakfast in particular was fantastic with a wide variety of choices. We'll definitely choose this place again next time we're in town.
Original textTranslated by Google
Response from Property: 親愛的顧客您好,感謝您百忙之中給予和悦酒店精細的點評。我們已第一時間與小夥伴們分享了您的讚美,我們堅信,服務當於細緻入微處見真情。海邊酒店,歡迎五湖四海的朋友來家做客。
Guest User
Superior Double Room
Stayed in Mar 2026
Family
3 reviews
7.5/10
Posted on May 21, 2026
Located right next to the Olympic Sailing Centre. Breakfast is good. Room amenities are basic. Room service is prompt. Plenty of eateries in the vicinity
Response from Property: 親愛的客人您好,十分感謝您能在百忙之中抽出時間為我們做出點評並提出寶貴意見!酒店所有員工均以顧客至上為服務宗旨,以服務好每位顧客為工作目標。酒店自助早餐,品種豐富多樣。停車場對客免費開放,為您的旅途更添温馨。崑崙酒店位於奧帆國際中心,周邊眾多打卡景點,娛樂購物方便,歡迎您的下次光臨哦~
Guest User
Superior Double Room
Stayed in Feb 2026
Business traveler
1 reviews
9.2/10
Great
Posted on Mar 21, 2026
The location is great, right next to the Olympic Sailing Center, and the sea view is fantastic. The hygiene is also good. The only downside is that the facilities are a bit old, but everything else is excellent. I'll definitely stay here again next time.
Original textTranslated by Google
Response from Property: 親愛的客人您好,十分感謝您能在百忙之中抽出時間為我們做出點評並提出寶貴意見!酒店所有員工均以顧客至上為服務宗旨,以服務好每位顧客為工作目標。酒店自助早餐,品種豐富多樣。停車場對客免費開放,為您的旅途更添温馨。崑崙酒店位於奧帆國際中心,周邊眾多打卡景點,娛樂購物方便,歡迎您的下次光臨哦~
Guest User
Ocean-view Room
Stayed in Apr 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 12, 2025
Hi,just the friendlyness that greet you when check in and check out,by all the staff at reception.
Overall clean rooms,and around the whole hotel.
Breakfast area very nice ,with a variety off meals.
Hotel is alo close to all amenities.
One particular reception staff member,zhu xin yu,went out off her way to accommodate us when we ask her to store our luggage.
I've been booked into this hotel several times and the service was always good.
Thanks,
Andre Augus Julius.
Response from Property: 親愛的顧客您好,感謝您百忙之中給予和悦酒店精細的點評。我們已第一時間與小夥伴們分享了您的讚美,我們堅信,服務當於細緻入微處見真情。海邊酒店,歡迎五湖四海的朋友來家做客。
KOSTANTIN
Superior Double Room
Stayed in May 2025
Couple
1 reviews
9.5/10
Amazing
Posted on Jun 22, 2025
Old but gold) Very good location, good kitchen, awesome view from window
Response from Property: 親愛的客人您好,十分感謝您能在百忙之中抽出時間為我們做出點評並提出寶貴意見!酒店所有員工均以顧客至上為服務宗旨,以服務好每位顧客為工作目標。酒店自助早餐,品種豐富多樣。停車場對客免費開放,為您的旅途更添温馨。崑崙酒店位於奧帆國際中心,周邊眾多打卡景點,娛樂購物方便,歡迎您的下次光臨哦~
Julia
Superior Double Room
Stayed in Dec 2024
Other
12 reviews
10/10
Outstanding
Posted on Jan 6, 2025
Location is great, very calm and quiet area near the sea but close to restaurants and bars.
Service is also great, friendly and helpful.
Recommend 👍🏽
Some of the rooms has a bath tub 🥰
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to comment on our site and provide valuable suggestions! All hotel employees take customer first as their service tenet and serving every customer well as their work goal. The hotel's buffet breakfast has a rich variety of dishes. The parking lot is open to guests free of charge, making your journey more cozy. Kunlun Hotel is located in the Olympic Sailing International Center, surrounded by many check-in attractions, entertainment and shopping are convenient, welcome to visit us next time~
Guest User
Business Room(no window)
Stayed in Oct 2024
Traveling with friends
46 reviews
10/10
Outstanding
Posted on Nov 26, 2024
Hotel was well situated and good facilities. The staff were friendly and helpful, and there were some great sites very close by for walks and entertainment.
Response from Property: 親愛的家人,您好!非常感謝您在百忙之中給予崑崙用心的評價。得到客人您的讚許,是我們每一位崑崙人為之不懈努力的動力。有朋自遠方來,不亦樂乎~期待與您的下次相逢,青島崑崙和悦酒店歡迎您常回“家”
Guest User
Business Double Room (No window)
Stayed in Feb 2024
Couple
102 reviews
8.5/10
Very good
Posted on Mar 30, 2024
Near the Olympic Sailing Centre, where you can walk around the area for beautiful view. Huge room. Metro is a little further away but still within walking distance.
Response from Property: Dear VIP: Thank you for choosing the Qingdao Kunlun Hyatt Hotel. It is an honor to leave a good impression on you during your journey. We sincerely welcome your next visit。
小_马
Business Double Room (No window)
Stayed in Mar 2024
Couple
20 reviews
9.0/10
Great
Posted on Apr 20, 2024
Location a bit far from subway station but with a nice view from olympic center.
Cleaning and amenities very correct
Response from Property: 親愛的家人,非常感謝您選擇崑崙和悦酒店,您細緻的評價讓我們感動不已。您的滿意,讓我們無比幸福;您的力薦,讓我們感到萬分榮幸。能贏得您的厚愛,我們唯有堅持不懈的努力,方能做得更好!期待您的再次光臨!
sabardeeman
B.DUCK Sea-View Family Room (Theme)
Stayed in Mar 2024
Family
21 reviews
7.0/10
Posted on May 5, 2024
Location is great. You go out from the hotel and you are directly at the olympic sailing area. There are some malls also nearby. Unfortunately the maintenance is not that good. Room is not so clean. And the corridors look old and not clean.
Response from Property: Thank you for your valuable feedback and suggestions. We will continue to strive to take more effective measures to improve and enhance.
Guest User
Business Double Room (No window)
Stayed in Feb 2024
Solo traveler
5 reviews
8.5/10
Very good
Posted on Apr 5, 2024
A Reasonable price. Room is clean. Unfortunately the Facility is a bit of old. The room instructions are not clear. For example:
Don’t have the phone instructions for the front desk Or the housekeeping.
But the Location is good.
Staff are very friendly. Good services.
Response from Property: Dear guest, thank you very much for taking time out of your busy schedule to leave a review for us! All hotel employees take customer first as their service tenet and serve every customer well as their work goal. The hotel's breakfast buffet is rich and varied. The parking lot is open to guests free of charge, making your journey even more cozy. Kunlun Hotel is located in the Olympic Sailing International Center, surrounded by many check-in attractions and convenient for entertainment and shopping. We welcome your next visit~