Lavande Hotel (Qingyuan New City Bus Station) Reviews
Lavande Hotel (Qingyuan New City Bus Station)
No. 13 West of New City, Qingcheng District, Qingyuan, Guangdong, 511500, ChinaView Hotel Details
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Lavande Hotel (Qingyuan New City Bus Station) Guest Reviews
4.8/5
Excellent
2219 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2219)
Positive reviews(2196)
Reviews with photos/video(610)
Friendly front desk staff(276)
Delicious breakfast(221)
Awesome amenities(169)
Classy environment(138)
Many amenities(119)
Convenient parking(95)
Perfect for business trips(24)
Stayed multiple times(12)
Negative reviews(23)
Ebz
Deluxe Twin Room With Automatic Curtains&Bathroom Music
Stayed in أكتوبر 2021
Travel with friends
11 review
5.0/5
Outstanding
Posted on 10 أكتوبر 2021
This is definitely the best hotel I've stayed at in China. I say this because of the customer service. I've never received this level of top tier customer service at any hotel I've been to in China and I'm big on travelling. From the persons who clean the room up to the manager were just amazing. Very much foreigner friendly!! When you check in at the front desk you're greeted with the a hot rag and some tea. I love that. Any issues/concerns we had was dealt with immediately! The breakfast was also very good! The best part was how clean not just the rooms were but the entire hotel. Everywhere is CLEAN, the beds are soft and comfortable and the air is very good. I also loved that the room is equipped with a built in speaker in the bathroom! Just WOW. The staff are so kind especially the manager! Would definitely stay here again and recommend to anyone going to Qingyuan.
Anonymous User
Deluxe Double Bed Room (Automatic Curtains + Bathroom Music)
Stayed in مارس 2024
Other
21 review
5.0/5
Outstanding
Posted on 10 مارس 2024
The front desk staff Xiaoyuan and Xiaolan provided good service. The hotel is clean and recommended.
Original TextTranslated by Google
Response from Property: My darling, natural friendliness and sincerity are Xiaoli’s service concept~ Thousands of words can be summed up in one sentence. Thank you for choosing Xiaoli in your hotel. Thank you for your careful discovery and sharing. Natural friendliness and sincerity are Xiaoli’s service concept~ Welcome Come back again!
MO3350
Deluxe Twin Room With Automatic Curtains&Bathroom Music
Stayed in فبراير 2024
Family
13 review
5.0/5
Outstanding
Posted on 15 فبراير 2024
The hotel has convenient parking, the room is large and clean, and the breakfast is quite rich
Original TextTranslated by Google
Response from Property: My darling, natural friendliness and sincerity are Xiaoli’s service concept~ Thousands of words can be summed up in one sentence. Thank you for choosing Xiaoli in your hotel. Thank you for your careful discovery and sharing. Natural friendliness and sincerity are Xiaoli’s service concept~ Welcome Come back again!
Guest User
Business Double Bed Room (Automatic Curtains + Bathroom Music + Sofa)
Stayed in مارس 2024
Other
3 review
5.0/5
Outstanding
Posted on 17 مارس 2024
The front desk girl warmly welcomed us and we will come again next time
Original TextTranslated by Google
Response from Property: My darling, natural friendliness and sincerity are Xiaoli’s service concept~ Thousands of words can be summed up in one sentence. Thank you for choosing Xiaoli in your hotel. Thank you for your careful discovery and sharing. Natural friendliness and sincerity are Xiaoli’s service concept~ Welcome Come back again!
Guest User
Deluxe Twin Room With Automatic Curtains&Bathroom Music
Stayed in يناير 2024
Solo travelers
12 review
3.7/5
Posted on 17 يناير 2024
The rooms of the hotel that are not close to the road are quieter at night. People who care about sleep are advised to call the hotel first.
The hotel's breakfast is very rich. It is recommended to bring breakfast when purchasing.
The quilt in the room is unhygienic. I have lumps on my ankles, wrists, and backs of my hands! !
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for giving you a bad experience! We change all the linens for each guest, because each professional laundry company uses different cleaning products, which may cause allergic reactions in a very small number of people. This situation is very rare, so please contact the hotel as soon as possible and we will help you solve it properly! We apologize to you again!
Guest User
Deluxe Double Bed Room (Automatic Curtains + Bathroom Music)
Stayed in فبراير 2024
Other
2 review
5.0/5
Outstanding
Posted on 11 فبراير 2024
Facilities: Complete
Sanitation: Clean
Environment: Very good
Service: Excellent
Original TextTranslated by Google
Response from Property: My darling, natural friendliness and sincerity are Xiaoli’s service concept~ Thousands of words can be summed up in one sentence. Thank you for choosing Xiaoli in your hotel. Thank you for your careful discovery and sharing. Natural friendliness and sincerity are Xiaoli’s service concept~ Welcome Come back again!
Beidou1212
Deluxe Twin Room With Automatic Curtains&Bathroom Music
Stayed in يناير 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on 17 يناير 2024
The location is good, very close to the river, there are many places to eat nearby, and it is convenient to go anywhere.
The hotel has good parking and has its own yard, so you don't have to worry about parking.
Original TextTranslated by Google
Response from Property: Wow, it seems that you had a profound experience during this trip to Xiaoli! Give you a manual like
HettyLiang
Standard Single Room With Automatic Curtains&Bathroom Music
Stayed in ديسمبر 2023
Family
32 review
4.0/5
Very Good
Posted on 31 ديسمبر 2023
Booked a king-size room and a twin-size room. Both are on the 8th floor. The king-size room is close to the road, and the soundproofing is not good. You can hear the car noise even if you close the window in the middle of the night. The twin-size room is not close to the road, very quiet, but there are mosquitoes in the middle of the night. The carpet in the room is a bit old, and other facilities are OK. There is a laundry room on the 8th floor, which is quite convenient.
The buffet breakfast has more than a dozen varieties, the taste is average, and you can eat enough. The only drinks are coconut milk, soy milk, and lemonade. There is no coffee, which is quite disappointing. The auntie who collects breakfast tickets has a bad attitude. There are parking spaces in front and behind the hotel. But when we came back at 11 o'clock in the evening, the uncle said that there was only one parking space left, and helped us unlock the parking space lock. Thank you very much uncle. If you encounter a day with high occupancy rate, there may not be enough parking spaces.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to give you a bad experience. We have strengthened the sound insulation equipment for the sound insulation problem. You can call the hotel switchboard to give us your valuable suggestions. We will strengthen the service training of our employees. We will constantly demand ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warmest service to create the most comfortable accommodation for you during your journey. We sincerely look forward to serving you again!
Anonymous User
Standard Single Room With Automatic Curtains&Bathroom Music
Stayed in يناير 2024
Other
2 review
5.0/5
Outstanding
Posted on 10 مارس 2024
The front desk lady is very hospitable and the hotel has a good address
Original TextTranslated by Google
Response from Property: My darling, natural friendliness and sincerity are Xiaoli’s service concept~ Thousands of words can be summed up in one sentence. Thank you for choosing Xiaoli in your hotel. Thank you for your careful discovery and sharing. Natural friendliness and sincerity are Xiaoli’s service concept~ Welcome Come back again!
Guest User
Deluxe Suite (Bathtub, sofa)
Stayed in نوفمبر 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on 3 ديسمبر 2023
I came here to see what there was to do, and booked a hotel first. The location here is good, parking is convenient, and the environment inside is also good. I will continue to consider staying here next time I come.
Original TextTranslated by Google
Response from Property: Dear friends: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all the hotel staff to work, and making every guest feel at home is the ultimate goal of our service.
Guest User
Business Twin Room With Automatic Curtains&Bathroom Music
Stayed in نوفمبر 2023
Business travelers
38 review
3.7/5
Posted on 22 نوفمبر 2023
Convenient transportation, the setting is OK, but the smell of cigarettes is too strong, I can't stand it. If you mind the smell of cigarettes, you must choose a non-smoking room...
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy that you stayed in our hotel. Thank you for your approval and asking questions. Yes, guests who mind the smell of smoke can book a non-smoking room in advance.
Guest User
Business Twin Room With Automatic Curtains&Bathroom Music
Stayed in مايو 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on 21 مايو 2024
The surrounding area is very convenient for eating and entertainment, as well as parking. The environment is very good. Xiaoyuan at the front desk will greet the guests when she sees them. The mattresses in the facilities are very comfortable, and I can sleep well.
Original TextTranslated by Google
Response from Property: We always want you to have a comfortable stay! When traveling, there will always be various inconveniences. When traveling, you need to have a comfortable sleep and be full of energy to go out the next day. I’m very happy that you like our Xiaoli so much. Let’s stay in Xiaoli as our next stop. Do you find the mattress comfortable? Let me tell you a secret, Xiaoli’s mattress is an international brand mousse mattress~
Guest User
Deluxe Twin Room With Automatic Curtains&Bathroom Music
Stayed in مايو 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 21 مايو 2024
The transportation near the hotel is convenient, opposite the station. The location is in the city center and it is easy to find. The environment is very good. There are late night snacks and shopping malls nearby. It is very convenient. The breakfast is also good. The room is very comfortable and clean. I am very satisfied with Xiao Min's service.
Original TextTranslated by Google
Response from Property: Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!
Guest User
Deluxe Double Bed Room (Automatic Curtains + Bathroom Music)
Stayed in مايو 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 21 مايو 2024
This is my first time staying in Qingyuan and I am very satisfied with this hotel. Xiaoyuan at the front desk is very friendly and helpful. I like it.
Original TextTranslated by Google
Response from Property: I am so happy to see my good comments so early in the morning. Every encounter is fate. Xiaoli cherishes the fate of her and of course she will treat her warmly. The bed is very comfortable and you can take it home. You can purchase it from our official website. Xiaoli is not only available in Sanya, but also in other cities. We look forward to your stay!
Guest User
Deluxe Suite (Bathtub, sofa)
Stayed in مايو 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 20 مايو 2024
Very good. The hotel environment is very beautiful. The room is very clean. Xiao Du at the front desk is very enthusiastic and provides considerate service. It is the first choice for business trips. It is recommended to stay here.
Original TextTranslated by Google
Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli!