Liulangzhe2526
May 14, 2024
Because the morning work went very smoothly, I arrived at the hotel ahead of schedule according to the reservation time. I wanted to store my luggage and check in at the appointed time. After hearing my request, Chen Mingming, the receptionist at the front desk, was very enthusiastic to check the hotel room situation, immediately helped to check in, and reminded me of breakfast. Because of the itinerary arrangement, I went to the lobby to inquire about the delayed check-out issue the next morning. It was a coincidence that I met Mingming on duty again. She carefully asked about the itinerary time and specifically asked the leader for instructions. The problem was handled very satisfactorily. After hearing about it, my wife was also very happy and satisfied. Let me express my gratitude for Chen Mingming's service. I have stayed in this hotel several times in Qi City. I feel that after the name change from Guomai to Hemei, in addition to the improvement of environmental hygiene and equipment hardware, the main improvement is the obvious service improvement, including the cleaning aunt, the doorman, the waiter of the Bukui restaurant, and even the backstage chef (at dinner, my wife asked for less salt, and the wife praised it after the dish came up). The service awareness is good! I hope Hemei will maintain good service and become the business card of the hotel industry in Hecheng.
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