Hemei International Hotel

Hemei International Hotel Reviews

Hemei International Hotel

No.1 Junxiao Street, Tiefeng District, Qiqihar, Heilongjiang, ChinaView Hotel Details
Hemei International Hotel
Hemei International HotelHemei International HotelHemei International Hotel
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Hemei International Hotel Guest Reviews

4.8/5
Excellent
975 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(975)
Positive reviews(964)
Reviews with photos/video(157)
Delicious breakfast(190)
Friendly front desk staff(136)
Large rooms(76)
Awesome gym(16)
Luxurious(13)
Has play area for children(11)
Perfect for kids(9)
Close to amusement park(7)
Negative reviews(11)
Jack
Panoramic Queen Room
Stayed in 2024年6月
Couples
5 review
4.5/5
Great
Posted on 2024年7月20日
Fantastic. Hemei may not be part of any international chain but the service level of the staff was on the same level as any Intercontinental, Marriott or Shangri-la that I have stayed in. From Linda at the front desk who upgraded us without us saying a single word to housekeeper Niu Ailing who wrote us a nice note to say how happy she was to serve us, it is the sincerity from staff like these who make this hotel worthy of its 5 diamonds rating.
Response from Property: Dear guests, thank you for staying in the hotel and sharing! I am glad that every link of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this journey, which is what our service providers have been pursuing, which will also become the driving force for us to continue to work hard and forge ahead. Looking forward to serving you next time! Have a good life!
Guest User
Panoramic Queen Room
Stayed in 2023年4月
Travel with friends
7 review
5.0/5
Outstanding
Posted on 2023年6月2日
Nice and helpful staff and good location. Great view from our room!
Response from Property: Thank you very much for your recognition.Sincerely looking forward to your visit again!
Liulangzhe2526
Panoramic Twin Room
Stayed in 2024年5月
Other
12 review
5.0/5
Outstanding
Posted on 2024年5月14日
Because the morning work went very smoothly, I arrived at the hotel ahead of schedule according to the reservation time. I wanted to store my luggage and check in at the appointed time. After hearing my request, Chen Mingming, the receptionist at the front desk, was very enthusiastic to check the hotel room situation, immediately helped to check in, and reminded me of breakfast. Because of the itinerary arrangement, I went to the lobby to inquire about the delayed check-out issue the next morning. It was a coincidence that I met Mingming on duty again. She carefully asked about the itinerary time and specifically asked the leader for instructions. The problem was handled very satisfactorily. After hearing about it, my wife was also very happy and satisfied. Let me express my gratitude for Chen Mingming's service. I have stayed in this hotel several times in Qi City. I feel that after the name change from Guomai to Hemei, in addition to the improvement of environmental hygiene and equipment hardware, the main improvement is the obvious service improvement, including the cleaning aunt, the doorman, the waiter of the Bukui restaurant, and even the backstage chef (at dinner, my wife asked for less salt, and the wife praised it after the dish came up). The service awareness is good! I hope Hemei will maintain good service and become the business card of the hotel industry in Hecheng.
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Response from Property: Dear guests, hello! Thank you very much for sharing your stay experience and good reviews with us, as well as your praise for the hotel services and staff~~ When you are away from home, staying comfortably is the expectation of every traveler and the ultimate goal of hotel services. We will continue to work hard to make your journey perfect (*^▽^*) Sincerely hope and welcome you to stay at Hemei International Hotel again, and extend my most sincere greetings to you!
Guest User
Superior Room
Stayed in 2024年5月
Couples
4 review
5.0/5
Outstanding
Posted on 2024年5月5日
The hotel room is very big, the service is excellent, two breakfasts were given, Feihe milk candy and rice souvenirs were given. The hotel is close to the train station, there are delicious barbecue restaurants nearby, such as Linjia and Qishi Majia, and 306 also has a stop, it's super good
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Response from Property: Dear guests, Hello! Thank you very much for choosing Qiqihar Hemei Hotel and giving your attention and affirmation. The hotel is located in the city center, 2 kilometers away from Qiqihar Station, 8 minutes by car and 29 minutes on foot. Convenient travel, there are many shopping malls nearby. The hotel has three parking lots (two outdoor and one indoor). In addition, there is a Tesla super charging station on the underground garage. The breakfast buffet is open from 6:30 to 9:30 in the morning. If you need to take away, there will be a takeaway box! It is our greatest honor to get your recognition, and it also gives us great motivation to let us continue to improve and innovate in our future services. We look forward to your visit again. We will serve you wholeheartedly (* ̄︶ ̄)
Guest User
Panoramic Queen Room
Stayed in 2024年5月
Family
7 review
5.0/5
Outstanding
Posted on 2024年5月12日
Couldn't be more satisfied. The child said he would stay here in the future. Thanks to the front desk lady Chen Mingming for the gift for the child. It was so thoughtful.
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Response from Property: Dear guests, hello! Thank you for your compliment (*^▽^*). It is the greatest honor for Hemei International Hotel to receive your affirmation! We have been committed to providing every guest with a comfortable accommodation environment and meticulous and thoughtful services. I am very happy that our efforts have been recognized by you. Seeing the satisfied smiles of the guests is the greatest reward for our hard work! All the staff of the hotel sincerely look forward to your visit again! I wish you happiness every day and good health~~
skhjq1314
Panoramic Queen Room
Stayed in 2024年5月
Family
1 review
5.0/5
Outstanding
Posted on 2024年5月3日
I went to Qiqihar on May Day this time and was very satisfied with the Hemei Hotel where I stayed. The front desk clerk gave me free breakfast. The room was very large, the big bed was very comfortable, and I slept very well. The bathroom was separated into wet and dry areas, and there were two sinks, which was very convenient. When I checked in, they also gave me local specialty rice, and they gave me drinks and fruits every day. The service was really considerate. The hotel's breakfast was very rich and I was very satisfied. I came to Qiqihar for barbecue and red-crowned cranes, and the Hemei Hotel gave me a very good impression of Qiqihar.
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time✿✿ヽ(°▽°)ノ✿
Anonymous User
Panoramic Queen Room
Stayed in 2024年4月
Travel with friends
3 review
5.0/5
Outstanding
Posted on 2024年4月15日
The room facilities are very complete, the breakfast is very good, the waiter is very enthusiastic and considerate, it is worth recommending and will stay again.
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Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip. We can create more perfect service for you (*^▽^*)
Guest User
Superior Suite
Stayed in 2024年4月
Family
8 review
5.0/5
Outstanding
Posted on 2024年4月24日
We traveled during the Qingming Festival. Two families went together. Parking was a little tight, but the hotel solved it in the end. The environment is very clean. We couldn't book a parent-child room, so we booked a standard room and a king-size bed room. It was very comfortable. I really liked the parent-child playground on the second floor. It is easier to release energy with children in the hotel.
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Response from Property: Dear guest: Hello! Thank you for your high praise. The room supply is tight during the Qingming Festival. We are sorry for the inconvenience. It is the responsibility of all our staff to provide a comfortable and superior environment and service for every guest staying in the hotel. We are committed to providing you with a cordial and thoughtful stay experience, creating a warm feeling of home away from home so that you can enjoy your trip with satisfaction. The children's playground is located on the second floor of the hotel. The business hours are 10:00-20:00, so that you can enhance the parent-child relationship in your spare time. We continue to work hard to create more surprises and give every friend a perfect stay experience~ Looking forward to meeting you next time~
Guest User
Panoramic Queen Room
Stayed in 2024年3月
Family
1 review
5.0/5
Outstanding
Posted on 2024年3月9日
The hotel is in a prime location with convenient transportation. It takes more than 10 minutes to get from the train station to the hotel. The hotel facilities are complete, the rooms are clean and tidy, and the stay is very comfortable. The front desk is very good, proactive and enthusiastic. Especially Elva was very considerate to help upgrade the deluxe room and also gave us breakfast, which was very good and varied. I personally think it is very cost-effective
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Response from Property: Dear guests, thank you for your recognition of Hemei International Hotel. Qiqihar Hemei Hotel is located next to the bustling main street of Qiqihar City, in the city center, 2 kilometers away from Qiqihar Station, 8 minutes by car, and 29 minutes on foot. The buffet breakfast is rich in variety and delicious. There will be take-away boxes (#^.^#) The hotel advocates "heart service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit againღ( ´・ᴗ・` )
xzi04
Panoramic Queen Room
Stayed in 2024年2月
Couples
5 review
5.0/5
Outstanding
Posted on 2024年5月11日
This time I came with my family and took my children to the gym for experience. It was very good, especially the rich variety of breakfast, and the Kedong fermented bean curd and the honey on the bread were also very good. There are specialty products for sale on one side of the lobby, which are worth buying.
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Response from Property: Dear guests, hello! Thank you very much for sharing your stay experience and good reviews with us (* ̄︶ ̄) Your affirmation of our service is our greatest pursuit. Hemei International Hotel has a convenient transportation location, making your travel more convenient and comfortable~~ The indoor gym is located on the 28th floor of the hotel. The fitness facilities add fun to your leisure life and overlook the scenery of Hecheng. The buffet breakfast is located on the third floor, business hours: 6:30-9:30 in the morning. If you need to take away, there will be a takeaway box (*^▽^*) It is our honor to serve you. All the hotel staff look forward to your next visit~~
Guest User
Panoramic Queen Room
Stayed in 2024年2月
Solo travelers
3 review
5.0/5
Outstanding
Posted on 2024年2月16日
Hygiene: Cleaned very well Service: Full marks for the stay experience. They also prepared souvenirs and frozen pears for Nanfang Potato Facilities: The room is very large, the bathroom is separated into dry and wet areas and has three large mirrors, and the room type was upgraded for free
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Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again. We will serve you wholeheartedly (*^▽^*)
Xiangxiangxinxin
Panoramic Queen Room
Stayed in 2024年1月
Family
4 review
5.0/5
Outstanding
Posted on 2024年1月19日
Very comfortable hotel, the front desk service is very good and considerate, I forgot to ask the name of the front desk, upgraded the room, gave two free breakfasts, and gave two bags of candy. There is also a fruit plate in the room. The room is very large, about 50 square meters, with a reasonable design, clean and hygienic. The breakfast is very rich and affordable. All the service staff are very enthusiastic and give people a very comfortable feeling. The children are happy staying here. Five-star praise, I will come again if I have the chance, and I recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your compliment. It is the greatest honor for Hemei International Hotel to receive your affirmation! We have been committed to providing every guest with a comfortable accommodation environment and meticulous and thoughtful services. I am very happy that our efforts have been recognized by you. Seeing the satisfied smiles of the guests is the greatest reward for our hard work! All the staff of the hotel sincerely look forward to your visit again!
Guest User
Panoramic Queen Room
Stayed in 2023年12月
Business travelers
1 review
1.2/5
Posted on 2023年12月13日
Very bad, I read the reviews, there were no souvenirs, fruits, drinks, etc. The hotel is too old, the room is cold, the service attitude is poor, I stayed for one day and didn't want to move. The next day, I couldn't place an order. I went to the front desk twice and they told me that there was no way. I checked out directly and went back to Hilton to stay. It has to be a big chain. I won't come again in the future
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Response from Property: Dear guest, we are very sorry that we were unable to meet your temporary extension request. Due to the recent shortage of hotel rooms, many room types are sold out in advance! You did not have a good accommodation experience. At the same time, thank you for your feedback, which enables us to find problems in our work and make continuous improvements!
Anonymous User
Panoramic Queen Room
Stayed in 2023年12月
Solo travelers
32 review
5.0/5
Outstanding
Posted on 2023年12月9日
Very good environment guards, very convenient location, very good hope to stay next time, especially the service is also very good. The front desk staff is very warm and thoughtful service makes people feel very good.
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Response from Property: Dear guests, Hello! Thank you very much for choosing Hemei International Hotel and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you the supreme service experience. Welcome to visit us again!
Guest User
Superior Room
Stayed in 2024年4月
Family
3 review
5.0/5
Outstanding
Posted on 2024年4月6日
Clean room, rich breakfast
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!