BaiNa Hotel (Fengze Square of QuanZhou) Guest Reviews
4.5/5
Good
382 review
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Location4.4
Amenities4.4
Service4.6
Cleanliness4.6
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Positive reviews(349)
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Awesome stay(116)
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Negative reviews(33)
Yuren
Deluxe Room (Double Bed) (Sofa)
Stayed in Jun 2024
Business travelers
17 review
1.6/5
Posted on Jun 18, 2024
Is the front desk used to upgrading rooms under any circumstances?
As for the so-called upgraded guest room, the air conditioner did not cool down when I checked in, the phone could not be connected, and there was a power outage. I even said that the main unit on the roof was broken, and the central air conditioner repeatedly asked the engineering department to come to the room to see if it was working. It took four or five hours to repair. At my request, I changed rooms and was told to upgrade to a suite. Let me show you the environment of the suite. I won't go into details about the control switch in front of the bed that doesn't work at all.