Quanzhou West Lake Hotel Apartment Reviews

Very good hotel. Nice staff . Good breakfast. Location perfect

First time staying in this hotel. Receptionist staff were all youngsters, very nice, soft spoken and polite. Room check in was swift. Room looks really good, great interior design, nice sunset view. Staff were really helpful, services were really great. However not the cleanliness part. Found hair on bed, used vanity kit, hair on bath robes, dirty sticky floor. Thought I can just live with it, however the next moment I went to shower, the shampoo bottle was already used… hair conditional was almost empty. The shower gel cap was opened. So I called the receptionist. Initiating to change rooms. The cleaner aunty came in and said the shampoo bottles etc usually not fillled to the max, as it’s directly from the manufacturer. When asked why the shower gel cap is not closed, she then say “oh because of air pressure, sometimes it will pop up”. Next they brought me to change my room (said to be an upgraded room but it was the same room with a half lake view.) I checked, and still found hair on the counter, didn’t mention a thing since it’s just a strand. The computer table was wet, but whatever I wiped it off. The floors are also dirty despite the cleaner aunty saying “I’ve checked multiple times. There shouldn’t be an issue.” I went to check the shower shampoo and conditional gel, all are brand new. Haha. Something is wrong with the integrity of the cleaners here. After booking, I went to Look at reviews again; realise this isn’t the first time someone encountered with. Cleanliness issue. Paid over $100(SGD) for this. Best part is, the vanity kit has been used too. So I had to dail receptionist again to deliver a brand new kit up. Upsetting experience. Breakfast was meh. Average. Customer services was super B tho. Wouldn’t come back again if I’d need to keep calling in again and again for the cleanliness and top up. Btw the cleaner told me to not leave a bad review or they would get nagged at by their Incharge. However, I don’t think it should be this way. I hope there will be improvements. So long.

Warm and cozy bed and room. Smart switches. Spacious room.

Average, not very clean with some leftovers on the floor. Reasonable price.

Hotel outlook, environment, facilities look brand news and neat. However front desk is too small and not enough manpower to service customer. Coffee shop Breakfast has many varieties and taste good.

There was a small problem when booking another hotel, Ctrip immediately solved it and coordinated to West Lake Hotel. After checking in, it was a complete surprise. The room was clean and tidy, the front desk staff was also very enthusiastic, and the floor cleaning service was also very thoughtful. I highly recommend the beef noodles for breakfast, which are genuine and worth the price. You must try it.

What I am most satisfied with during this trip to Quanzhou is the hotel's service attitude. It is very good and enthusiastic. The receptionist is very nice. The room aunt is really great. The hygiene is very careful and clean. The front desk can be said to be responsive. I am very satisfied with the room I arranged. I also received souvenirs when I checked out. I really like it. In addition, the little robot sent me items 7 times during my two-day stay. It really worked hard. "The strongest worker" Good environment, clean and bright room, convenient parking If I have the opportunity to come to Quanzhou, I will choose to stay here. Satisfied

Good Hotel environment is good. It is quieter and cleaner than the area near West Street. There are white cars parked by the wave of the hotel around the hotel. It is very convenient to go to the scenic spots. High cost performance. Recommended to stay. I am picky about hotels. The parking environment is good for parents who drive by themselves.

The hotel opened in 2022. The facilities are relatively new. The location is quiet in the city. It is convenient to go to various attractions. There is a self-service laundry room. However, the rooms in a five-star hotel are not equipped with refrigerators. The cleaning is not thorough. I found egg skins under the seats on the first day. The whole room is filled with damp and moldy smell. Some walls have been swollen due to dampness. People with children or allergies should be careful when staying here. I personally don't think the software and hardware meet the five-star standard. The breakfast is also perfunctory.

The location is good, the 2 yuan tour bus terminal is opposite West Lake Park and Quanzhou Museum. It is about 20 minutes' drive from Quanzhou Station. There is an old Huangsha Steakhouse recommended by locals near the hotel. The hotel room is quite large, but the soundproofing of the door is not very good, and the sound of the door closing next door can be heard clearly. The room is just like the photos taken by many netizens.

The hotel is located on the edge of the West Lake. It is convenient to take a taxi. It is not far from the ancient city. You can take a taxi or wait for a taxi at the door. It costs 2 yuan per person, which is very convenient. My favorite part is taking a small white car back to the hotel at night. The breeze is blowing and the scenery of the West Lake flowing along the road is very enjoyable. The room was a lake view room, but it actually had a side lake view. However, it didn’t matter that we left early and came back late. We didn’t have breakfast in the hotel. We took the car directly to the ancient city to find food.

The breakfast is rich, tastes good, and the environment is good. The lobby reception and room attendants are also very enthusiastic and polite. If any relatives and friends go to Quanzhou, they will definitely recommend them to stay in this hotel.

The most satisfying hotel I stayed in during this trip to Fujian. The room was clean and the waiters were very friendly. Xiaobai at the hotel door, the takeout robot delivered to the room, and it was convenient and fast to take a taxi. The weather was too cold that night and I didn’t want to go out to eat, so I just I had a simple meal in the hotel's Chinese restaurant, and the waiter also gave me heart-warming milk tea. I will continue to stay here next time I come to Quanzhou.

1. The hotel is in a very good location. It is by the West Lake Park. It is very convenient for walking and enjoying the scenery. It is not far from Kaiyuan Temple. There is a small white car at the door. 2. The hotel service is also very good and the staff is friendly. 3. The hotel's breakfast buffet is also good, especially the bowl of beef noodles which is very delicious. 4. The hotel also provides milk tea, which tastes good.