Sofitel Queenstown - Hotel & Spa
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Sofitel Queenstown - Hotel & Spa

8 Duke Street, Queenstown, Otago 9300, New Zealand
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hotel overview picture
Highlights
Delicious breakfast
Ideal location
Lots to do
Amenities
Golf Course
Skiing
Spa
Fitness Room
Public parking
Car Rental
Bar
Restaurant
All amenities
Property Description
Experience refined luxury at Sofitel Queenstown Hotel & Spa. Be captivated by its elegant blend of timeless design and local inspiration, offering a unique sense of style and comfort. Ideally situated in the heart of Queenstown, the hotel features 84 beautifully appointed rooms and suites, two boutique conference venues, the stylish Left Bank Bistro, the intimate Le Salon Rouge, and the acclaimed Jervois Steak House.
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9.2/10
Great
Great location, friendly staff and the breakfast are nice.
All 55 reviews
Surroundings
Airport: Queenstown Airport
(9.1 km)
Landmarks: NZONE Skydive Queenstown
(<100m)
Landmarks: Nevis Catapult NZ | Queenstown
(<100m)
Landmarks: Shotover Canyon Swing
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1

Suite, 1 King Bed, Patio, Lake View (Opera)

1 King bed
Free Wi-Fi
Non-smoking
Balcony
Wi-Fi in room
Room Details
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1

Penthouse, 1 King Bed, Patio, Lake View

1 King bed
Free Wi-Fi
Non-smoking
Balcony
Wi-Fi in room
Room Details
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7

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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1

Prestige King Suite

1 King bed
Free Wi-Fi
Non-smoking
Balcony
Wi-Fi in room
Room Details
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2

Superior Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private entrance
Connecting rooms
220V power outlet
LCD TV
Room Details
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5

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Luxury King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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3

Superior Accessible Room, 1 King Size Bed, Accessible Bathroom

1 King bed
Free Wi-Fi
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Jacuzzi
Room Details
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Guest Reviews

9.2/10
Great
55 reviews
This property hasn't received any negative reviews in the past 1 year.
  • Cleanliness9.3
  • Amenities8.9
  • Location9.5
  • Service9.1
Average for similar properties in Queenstown
Most Mentioned
Review summary
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Excellent Service: Many users highlighted the friendliness and attentiveness of the staff, with specific mentions of helpful reception, concierge, and doorman services. Some users also appreciated the availability of multilingual service.(based on 14 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 11, 2025
Luxury hotel. I Nice room deco. Good quality amenities (Balmain brand). Excellent service. Locate in a quiet road of Queenstown city centre.
C‍a‍r‍m‍e‍n‍h‍u‍i
October 24, 2025
Location is very good but the overall service was a so so performance.
T‍r‍a‍C‍.‍F‍e‍n‍g
June 26, 2025
Booked for business travel. Repeated booking. Location was convenient and overall experience was good
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 4, 2025
Great location, friendly staff and the breakfast are nice.
S‍a‍m‍m‍a‍k‍h‍y
October 14, 2024
Room was comfortable, will recommend to frds and family next time.
A‍F‍2‍3‍1‍0
November 3, 2023
Nice cozy little hotel, but our room faced a construction site so a bit noisy in the morning. Room amenities clean and new, but gym can be cleaned better. One thing I need to mention is that the pillows are really uncomfortable!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 7, 2024
Very convenient location but the room is way too dark
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 17, 2024
Overall, the location, service and facilities are very good. but the pricing is a bit on expensive side. The buffet breakfast at hotel with limited choices which can not compare with the same kind of hotels category in Asia....can't expect too much. You may consider to book room only instead. The service and the reception, concierge and doorman are very helpful and providing many information. If the service and attentiveness at the cafe (during serving breakfast) can be enhance, it will be much better.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Restaurant
Left Bank Bistro
Open for: Breakfast, Brunch, Afternoon tea
Special dietary options: Gluten-free, Vegetarian
Business hours: [Sat - Sun] 06:30-11:00,[Mon - Fri] 06:30-10:30
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, NZD 50.00 (approx. CAD 39.96) Daily. Reservation not needed.
Transportation
Front desk services
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is NZD 100.00 (approx. CAD 79.91) per night.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2005
  • Renovated: 2023
  • Number of Rooms: 85
Phone:+64-34500045
Email:Reservations@Sofitelqueenstown.com
Experience refined luxury at Sofitel Queenstown Hotel & Spa. Be captivated by its elegant blend of timeless design and local inspiration, offering a unique sense of style and comfort. Ideally situated in the heart of Queenstown, the hotel features 84 beautifully appointed rooms and suites, two boutique conference venues, the stylish Left Bank Bistro, the intimate Le Salon Rouge, and the acclaimed Jervois Steak House.

Frequently Asked Questions

What times are Sofitel Queenstown - Hotel & Spa check-in and check-out?

Sofitel Queenstown - Hotel & Spa check-in time is 14:00 and the check-out time is 11:00.

What is Sofitel Queenstown - Hotel & Spa cancellation policy?

The cancellation policy for Sofitel Queenstown - Hotel & Spa varies depending on the type of room and booking conditions.

How much does it cost to stay at Sofitel Queenstown - Hotel & Spa?

Prices at Sofitel Queenstown - Hotel & Spa change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Sofitel Queenstown - Hotel & Spa?

The closest airport is Queenstown Airport, and it is about 16 mins from hotel by car (9.1 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Sofitel Queenstown - Hotel & Spa nearby landmarks?

Sofitel Queenstown - Hotel & Spa locates at the center of Queenstown. The nearby landmarks include NZONE Skydive Queenstown, and it is <100m from your search (straight-line distance).

About This Property

Nearest AirportQueenstown Airport
Distance to Airport9.09KM
Average Price FromCAD700
Hotel Star Rating5