BreakFree The Point

Very handy if you don't want to stay in qt itself. Very quiet and awesome views from the room and complex.

Our room was not ready at check in and when we got to our room there was no toilet paper. Arrived in room to find the photos in no way reflected the room we were issued as it was much older and not refreshed like rooms in the photos, it had floor tiles that were cracked, workers were repairing structural damage under the unit making incredible noise for the 2 days we were staying there. We were not offered a discount or room upgrade which would have been appropriate given the nightly cost of this room. Really disappointed and would not recommend.

The 2-bedroom apartment was pleasant with a lovely view and handy to town. However, parking was a real issue and, unfortunately, our shower leaked all over the bathroom floor - apparently an ongoing issue that is to be resolved. We were compensated for this.

There was no one manning reception on check-in (at 3.30 pm). The door to the office was locked with a phone outside and a number to call. We called the number, and a fellow appeared from a closed door behind the reception desk. We had booked a Studio with a kitchen, and he informed us there was not one available. We had booked two nights here and were counting on self-catering. At first he said he could put us in the non-kitchen room for one night, then move us to the kitchen studio for the second night. I said this defeated the purpose of a two night stay, and he relented and gave us the studio with the kitchen. His attitude was condescending, we felt as though he was doing us a huge favour, and he gave us the impression we were interrupting his day. On check-out, at 10.00 am, there was one international, non-English speaking guest waiting at the Reception desk, my partner & I, and yet another guest, all with questions regarding check-out. We had to use the outside phone again to get someone to attend to us. His attitude was supercilious, and not at all welcoming.

This apartment is without doubt the most spectacular I have stayed in for amenities, space and view - it is often said that it is possible to 'drop a stone' off the balcony into a lake - at this place you can! I complained about the price for just 2 people (even though I knew and everywhere else was booked out) so we were upgraded to the top floor 3 bedroom 2 bathroom luxury apartment. Management and staff were helpful and friendly.

Rooms were pretty dirty. We saw walls were covered with filthy dirt. Bathrooms weren’t even clean enough. Bedsheets had hairs as if it wasn’t changed. Not very impressed with this proposal. Looks like it’s been rented to young kids

Booked a studio appartment with lake view. Was abit disappointed that the room was so far from the lake but it had views looking inbeetween other appartments buildings. Room was clean but old and run down. Highlight was the friendly reception staff who were very kind.

We stayed 3 nights in a 2 bedroom apartment (no. 19) and paid abt $330 per night in February (peak season). We loved the location and felt at home. The kitchen has everything you need including an oven. We really appreciated the washing machine and dryer as well. We regularly sat on the balcony eating breakfast or having a drink. The apartment wasn't serviced during our stay, but we knew this beforehand as it's mentioned on their website-it didn't concern us at all. We collected an extra toilet roll from reception on our last night and the staff were more than accommodating asking if we'd like new towels or anything else as well. The car park is steep, but it's Queenstown - everywhere is steep. We would recommend staying at Breakfree The Point.