Overall impression of this hotel was good. Heavy security in and in front of the hotel. I even had two security guards on my floor due to visiting dignitaries. Rooms could use a renovation. A bit dated and dark. Beds were a little too soft for my liking; however, I got a decent night's sleep. Hotel gym/spa were also nice, but again on the dated side. The lobby area was quite nice with beautiful fresh roses. Buffet breakfast was very good and extensive, albeit a bit expensive. $31 including tip. A limited buffet with the basics is offered in the onsite coffeeshop for $10.50. The immediate area is ok...not too walkable; however, it's a close Uber ride away to most local sites and good restaurants. There is a nice restaurant across the street called Crepes & Waffles, which is delicious. This is one of, if not the nicest, chain hotels in Quito. Highlights were the service and food. I would most likely stay here again.