Embassy Quito Reviews

I had a bad experience, specially after I got messages from the hotel telling me that I experienced what I did because I booked it the way I did and because of me booking online I was not able to see the proper information of what I was looking for. I found a lot of dirt under the toilet and shower. I also had a leak on top of the sink that almost ruined my personal cleaning items.

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在網上定得房，訂單上寫明瞭2個成人1個小童，也寫明瞭5歲以下小童免費，到了就讓我們交40美金，説是小童要交費（我們定的房間是42美金一間的），我給她看了預訂單溝通了好久才同意我們不用額外交費，宰客店家。

Solid, clean, quiet, reasonably-priced lodging in Mariscal Sucre. Comfortable bed, clean room, only a 3 block walk to Plaza Foch to meet tour operators for day trips. Easy to get taxis. 24/7 staff very helpful with directions, activities, etc. Special thanks to Dianna: professional, helpful, understanding. RECOMNEND.

Excellent hotel with elevator and heater in the room, so was not cold. Facilities and room were great, in a safe location next to Plaza Foch. However the rates do not include breakfast, and although listed as an orbitz ******* VIP access hotel, they did not honor my platinum status for free breakfast. Lots of places around for breakfast and meals, and overall good hotel in Quito.

They check-in and check-out process was simple, and the front desk staff were incredibly friendly.

Perfectly situated hotel, close to plaza Foch and many dining options.

I had an outstanding experience at the Embassy Hotel in Quito, and it was made even better by the exceptional service provided by the front desk agents, Diana and Luis. From the moment I arrived, they were welcoming and attentive, ensuring a smooth check-in process. Throughout my stay, they were always ready to assist with any questions or requests, making me feel valued as a guest. The hotel itself was clean, comfortable, and conveniently located, making it a perfect choice for my visit to Quito. I highly recommend the Embassy Hotel and commend Diana and Luis for their exceptional hospitality.

Everything was excellent. The only thing I can suggest to add mini refrigerator

needed a Covid test....Poal from the office helped arrange the test and the company came to the hotel. She was super helpful..

Very friendly and accommodating staff, even with our poor Spanish. Would definitely stay again.

The staff were excellent, travelling during covid is difficult and the staff took out all the stress of my trip whilst I was there. Best service from staff Ive experience to this point. Down side, this part of town plays loud music throughout the day and it can be heard in the room.

Close to the party area but far enough for quiet

The Hotel Embassy was a great place to stay in Quito. Great location near restaurants with access to public transit or a quick $2 ride to the historic center of Quito. Amazing staff that was so friendly, accommodating and nice. Clean and nice rooms with great housekeeping as well. Delicious breakfast as well!