DoubleTree by Hilton Quzhou

DoubleTree by Hilton Quzhou Reviews

DoubleTree by Hilton Quzhou

No.377 Jiuhua Middle Avenue, Quzhou, ChinaView Hotel Details
DoubleTree by Hilton Quzhou
DoubleTree by Hilton QuzhouDoubleTree by Hilton QuzhouDoubleTree by Hilton Quzhou
Check available rooms for your travel dates
编组 10
We Price Match
1 night

DoubleTree by Hilton Quzhou Guest Reviews

4.7/5
Outstanding
1459 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1459)
Positive reviews(1417)
Reviews with photos/video(218)
Classy environment(154)
Friendly front desk staff(115)
Tasty food(61)
Large rooms(54)
Perfect for business trips(31)
Luxurious(17)
Great swimming pool(16)
Delicious buffet(9)
Negative reviews(42)
Michael
Deluxe Suite
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Spacious and well designed hotel. Much better than the Hilton DoubleTrees in the West.
Response from Property: Thank you for staying at DoubleTree by Hilton Quzhou and taking the time to give us your review. We are always seeking for every opportunity to make each of our guest stay to be a pleasant memory. Moreover, thank for your feedback and we will keep improving our service. We sincerely look forward to your visit again in the near future.
Cadena
Deluxe Double Room
Stayed in Jun 2023
Business travelers
32 review
5.0/5
Outstanding
Posted on Jun 8, 2023
Good hotel will definitely come back again in my next trip to this city
Cindi21
Deluxe Double Room
Stayed in Feb 2022
Couples
16 review
5.0/5
Outstanding
Posted on Feb 15, 2022
Went for a Valentine's treat and it was perfect. Loved everything from the check in all trough to the bathtub in the room.
Response from Property: Thank you for staying at DoubleTree by Hilton Quzhou and taking the time to give us your review. We are always seeking for every opportunity to make each of our guest stay to be a pleasant memory. Moreover, thank for your feedback and we will keep improving our service. We sincerely look forward to your visit again in the near future.
Shenyiyangdenan
Deluxe Double Room
Stayed in Feb 2022
Business travelers
4 review
4.0/5
Very Good
Posted on Feb 10, 2022
There is some issues with their shower which makes uncomfortable. As a luxury hotel brand, I don't think these mistakes could be accepted. By the other hand, staff Alisa do quickly help me to solve these issues and provide me a new room. Thanks a lot to Alisa.
Response from Property: Thank you for staying at DoubleTree by Hilton Quzhou and taking the time to provide us your reviews. Your comment regarding the shower issue has been note, relevant action has been taken. Please accept my apology for the inconvenience caused. Thank you for your comments, we really value the guest feedback which is one of key source for me to know what we have done well to meet or exceed the guest expectation and where we have failed to keep our promise. But nevertheless, one thing we can assure you that we are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future.
V coffee
Deluxe Room (Double bed)
Stayed in Apr 2024
Couples
11 review
4.5/5
Great
Posted on May 7, 2024
On 4-29-5-7, my husband and I flew from Beijing to Quzhou. We booked the Hilton DoubleTree Hotel in advance! When we took a taxi and arrived at the hotel, the doorman helped us take the luggage and briefly introduced the places and communities around the hotel... It was very warm! The lobby of this Hilton in Quzhou is very grand. The receptionist, Ms. Liang Jiaxiang, considered that I would stay for 7 days and wanted to ensure a quiet environment for my husband. She helped me carefully select a room that I liked! I was deeply moved! Thank you for her care and sincerity! In addition, the two small desserts given upon check-in were particularly delicious 😋😍😜 Thank you very much for a new day, a new place, and a new experience... The "Jiangnan Famous Stove" opposite the hotel is also good, which can meet the needs of lunch and dinner! I stayed at the Hilton in Yancheng some time ago, and stayed at the Hilton DoubleTree today. In the future, I can apply to become a member. I will choose Hilton when I go out in the future! Food, swimming, and fitness are integrated! Good hotel, high quality, happy! Comfortable! Like myself! The only drawback is that the upgraded 11th floor of the hotel's executive floor actually has no desk lamps, coffee cups, and 🍴equipment for guests to eat on their own. The answer I got after asking is indeed true. According to my experience, these should be standard in all four-star and above hotels! ? It should be improved as appropriate! Also, our flight back to Beijing yesterday was around 5pm. I applied for an extension from the green-clad waiter at the front desk early in the morning, and was told that "it's only until 2pm, you can't stay on time, otherwise you will be charged a half-day accommodation fee." I also mentioned that I am a Ctrip Diamond Card and I have four extension coupons, but I was still rejected without any empathy! I understand the hotel's regulations very well, but I hope that it will be flexible and increased to 2:30pm according to different people? As a result, my 70-year-old man sat in the lobby for more than an hour yesterday, which was very unpleasant! I deeply felt that entering the store was like a spring breeze, and snacks were given and smiles were given. When leaving the store, "It has nothing to do with me" and "You have money to stay longer." It's none of my business, a cold reception for a cone business? ! But, anyway, I still want to give a thumbs up to this hotel. During the May Day holiday, there were huge crowds of people for breakfast. The hotel staff were dedicated to their duties, especially the two older gentlemen who were managers or supervisors and were very busy. The two cleaners with short hair and ponytails on the 11th floor were also very professional and enthusiastic. I would like to thank them all here!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree by Hilton Hotel Quzhou. We are very happy to know that you are very satisfied with our hotel and have had a pleasant trip. We are sorry that you had an unpleasant incident during your stay in our hotel and failed to let you enjoy high-quality service. We strive to actively provide the highest level of service to every guest. In order to ensure that our guest experience always maintains the high standards we expect, we will strengthen the training of employee service awareness and bring you truly high-quality service. Thank you for your valuable comments. It is very important for us to satisfy you. Next time if you have the opportunity to visit Quzhou again, please stay in our hotel again and give us the opportunity to provide you with the meticulous service you deserve.
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The hotel is very good, quiet, and convenient for parking. I didn't have breakfast, so I don't know how it went. I bought a lot of carbs in Youbu Ancient Town. I chose this hotel mainly because it has a swimming pool. The hours are 6.30-22.00. The front desk is very nice, especially Xiaolan.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree by Hilton Hotel Quzhou. We are very happy to know that you are very satisfied with our hotel and have a pleasant trip. At the same time, Xiaoyi sees your recognition of the service of our team members. Qu Xiaoyi looks forward to your next stay, and warm welcome cookies are waiting for you.
Luka
Executive Double Room
Stayed in Mar 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Good service, clean room, nice night view, delicious breakfast, and a very friendly clerk
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree by Hilton Hotel Quzhou. We are very glad to know that you are satisfied with our hotel and have a pleasant trip. Qu Xiaoyi is looking forward to your next stay, and warm welcome cookies are waiting for you.
Anonymous User
Deluxe Room (Double bed)
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
When I checked in, Xiao Deng and her friends warmly welcomed me. They gave the kids chocolate biscuits and adjusted the room type according to their needs. The service staff was friendly and the hotel environment was clean. There were many varieties of breakfast. I happened to see a supervisor teaching his apprentices every detail of the production. It was very standardized and rigorous. It was a very happy stay experience and I will stay again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree by Hilton Hotel Quzhou. We are very happy to know that you are very satisfied with our hotel and have a pleasant trip. At the same time, Xiaoyi sees your recognition of the service of our team members. Qu Xiaoyi looks forward to your next stay, and warm welcome cookies are waiting for you.
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
19 review
4.0/5
Very Good
Posted on Feb 6, 2024
I didn't bring a swimming cap and didn't swim, what a pity. The room hygiene needs to be improved. The air conditioning is powerful, the mattress is relatively soft, and it's a bit hot to sleep. There is a small balcony outside the room for fresh air. The breakfast is also OK. The softness of the towels is indeed slightly inferior to Marriott.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of your recent experience at DoubleTree by Hilton Hotel Quzhou. We are sorry that we were unable to provide the high-quality amenities you expected to experience at our hotel. We are deeply sorry for the problem with the facilities in your room. We attach great importance to your feedback and will strengthen inspections in future operations to avoid similar situations. At the same time, we sincerely hope that you will feel free to give us feedback on any issues during your stay so that we can solve them for you as soon as possible. Thank you again for your feedback and hope that you will visit our hotel again and let us provide you with the warm and thoughtful experience you deserve.
Guest User
Deluxe Double Room
Stayed in Jan 2024
Friends
64 review
5.0/5
Outstanding
Posted on Feb 10, 2024
This hotel is of good quality and in a great location. It is probably the best in the area. The room is spacious and clean. We upgraded to a higher floor. I am satisfied with everything. The underground parking lot is spacious and the beef noodles for breakfast are very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree by Hilton Hotel Quzhou. We are very glad to know that you are satisfied with our hotel and have a pleasant trip. Qu Xiaoyi is looking forward to your next stay, and warm welcome cookies are waiting for you.
Yuyirongxiaojie
Deluxe Double Room
Stayed in Dec 2023
Couples
19 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Very satisfied! The room is clean and tidy, there are many breakfast options, and you can also take away hot coffee. When checking in, two hot muffins were delivered, which was very heartwarming. The Christmas installations are very appropriate.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree by Hilton Hotel Quzhou. We are very glad to know that you are satisfied with our hotel and have a pleasant trip. Qu Xiaoyi is looking forward to your next stay, and warm welcome cookies are waiting for you.
Guest User
Executive Double Room
Stayed in Feb 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The front desk staff is very friendly and helpful! Thank you!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree by Hilton Hotel Quzhou. We are very happy to know that you are very satisfied with our hotel and have a pleasant trip. At the same time, Xiaoyi sees your recognition of the service of our team members. Qu Xiaoyi looks forward to your next stay, and warm welcome cookies are waiting for you.
Guest User
Executive Room (2 beds)
Stayed in Nov 2023
Family
14 review
2.5/5
Posted on Nov 27, 2023
As a local in Quzhou, I really feel sorry for it. With such a good location and such a big hotel, I really suspect that the hotel leaders took kickbacks from the decoration company, otherwise how could such decoration be accepted. You can see the photos. You need to hold the charging socket with your hands. As for the service, breakfast was from 7 to 10:30. At 10 o'clock, the waiter had already started to prepare to collect it. No one reminded me to take it as soon as possible if I needed it. I went to grab some simple food by myself. In summary, the hotel is big and the location is good, but the details are really bad.
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Hotel Quzhou. We are sorry that you had an unpleasant incident during your stay in our hotel and failed to let you enjoy high-quality service. We strive to proactively provide the highest level of service to every guest. In order to ensure that our guest experience always maintains the high standards we expect, we will strengthen the training of employee service awareness and bring you truly high-quality service. Thank you for your valuable comments. It is very important for us to satisfy you. Next time if you have the opportunity to visit Quzhou again, please stay in our hotel again and give us the opportunity to provide you with the meticulous service you deserve.
AdajinzzZ
Deluxe Double Room
Stayed in Nov 2023
Couples
48 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Came to Quzhou to watch a concert and stayed in this hotel. The overall feeling was great. We were given cookies when we checked in, which were delicious. The small balcony in the room was very nice, but the central air conditioning in the hotel was too hot. It was still hot even when it was turned off. The hotel is very convenient to the surrounding attractions and concert venues, which is good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree by Hilton Hotel Quzhou. We are very glad to know that you are satisfied with our hotel and have a pleasant trip. Qu Xiaoyi is looking forward to your next stay, and warm welcome cookies are waiting for you.
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 12, 2024
Good location, clean and spacious rooms
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree by Hilton Hotel Quzhou. We are very glad to know that you are satisfied with our hotel and have a pleasant trip. Qu Xiaoyi is looking forward to your next stay, and warm welcome cookies are waiting for you.